Immediate Hiring: Client Success Associate (Entry level, Remote)

A great starter role is available at workwarp for a Client Success Associate! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.

 

 

The Client Success is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Responsibilities and Duties... • reputed company and maintain relationships with a select group of named accounts to ensure campaign success • Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings • Collaborate with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome • Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects • Create and coordinate account documentation including reports, RFPs, and other recommendations • Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding Qualifications • Minimum two years of account management and/or reputed company/service experience preferred • Organized, detail-oriented, and able to manage 30+ clients at once • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues • Work reputed company to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation • Comfortable using and learning software: MS Office (reputed company), custom-built software, CRM, ticketing/tracking systems, etc. • Outstanding written and verbal communication skills, coupled with strong reputed company for customers and their success Our Hiring Process: • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we reputed company every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. • At this reputed company, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews reputed company text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or reputed company reputed company). You will be invited to come to a live meeting or reputed company, where you will meet our reputed company team. • From there on, it's decision time! If you are still excited to join reputed company and we like you as much, we will have a conversation about your offer. We do not reputed company offers without giving you the opportunity to speak with us live. After reputed company, we consider reputed company members our family, and we want you to feel comfortable and welcomed Apply Job!

 

Your Future Starts Here

Don't miss out on this exciting role. We are looking reputed company to hearing from you. Apply now!

apply to this job