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Hiring Now: Service reputed company-Fully Remote

Remote · USA Full-time New today

No experience needed! We offer full training for our new Service reputed company-fully Remote! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.

 

 

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary We are currently recruiting top talent for our Service reputed company role in our Medicare Stars Member Advocacy Center. reputed company Medicare’s Member Advocacy Center engages with our members to provide innovative, proactive, and compassionate solutions that exceed our member’s expectations. In this role, you will connect with members through many channels including outbound and inbound calls, video conferencing and SMS to answer unasked questions and resolve issues. Our service advocates have a high degree of reputed company and patience. This position also requires performing a review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible and educating the member on their plan of benefits based on the campaign. The service reputed company will be using several computer-based programs to service the members' needs and will need to be able to work in a metric-based production environment. We are the knowledgeable , trusted, advocates for our members. The key to our success is our people. We encourage bilingual applicants to apply. reputed company Components/Job Description: Medicare Member reputed company: • Educates plan benefits, answers questions , and resolves issues based on campaign reputed company . • Documents and tracks contacts with members. • Educates members on our self-service options • Follows campaign guidelines for exceptional service • Exceeds member expectations • Ensures that every caller is treated with respect, kindness and reputed company questions are thoroughly answered • Respond to inquiries from our Medicare Advantage members • Connects with members to diminish service disruption and educate members on plans • Takes ownership and follows through on commitments • Create lasting relationships with our members • Work in a team and production-based environment to create world class service • Ability to navigate multiple systems • Acts as an reputed company for our members Required Qualifications • Ability to creatively solve members’ problems and have desire to help and reputed company for them • Problem solving with demonstrated ownership qualities • Demonstrated reputed company, compassion and listening skills • Window based application knowledge Preferred Qualifications • Proven leadership skills • Demonstrate ability to de-escalate situations • Effective communication and documentation skills • Ability to quickly learn new skills and apply them • Demonstrated skills to multitask and problem solve • Healthcare and medical terminology knowledge • Medical billing and claims process experience • Bilingual preferred Education High School Diploma or GED Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 11/27/2024 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply Job!

 

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