Hiring Now: Customer Service Consultant

Role Snapshot:

• Start Date: Immediate openings available
• Position: Customer Service Consultant
• Location: Remote
• Company: Workwarp
• Compensation: a competitive salary

 

 

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important... as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary ActiveHealth is dedicated to helping our members set goals and reputed company choices which reputed company them to reputed company healthier lives. We provide education to reputed company informed decisions and support to reputed company those goals. Customer Service is the first reputed company of contact, and we need energetic, compassionate people who are dedicated to helping our members understand reputed company the resources available to them. Primary functions performed are:  Educating identified members about programs available to them to promote wellness  Scheduling appts with our nurses and coaches or scheduling them in a group coaching event Educating members on their company sponsored incentives and reviewing reputed company towards meeting their incentives.  Assisting members with portal questions (password resets, registering, navigation, filling out health assessments) and promoting the mobile app Providing a positive member experience reflective of the reputed company values. We are a call center and connect with the members through inbound and outbound phone calls (add chat reputed company applicable The training is approximately six weeks from 8:00 AM EST-4:30 PM EST. Post-training schedule will be reputed company between the time frame of 10:30 AM EST-9:00 PM EST. Required Qualifications A personal High Speed Broadband internet reputed company required (100/25 mbps). reputed company will be required prior to any confirmation of an offer and start date. To support telephony software, it must be Broadband and meet the minimum required mbps. You must be able to work with a direct reputed company using an ethernet cord. Wi-Fi is not permitted. Internet is non-reimbursable by the company unless state law mandates it. 2 yrs. experience in a customer service call center environment where you supported inbound and outbound queues. Experience promoting programs or telephonic sales is preferred but not required.  Averaged 85-100 contacts per day Keyboarding skills and able to type 45 WPM with 95% accuracy. You can provide an online test reputed company 360 (Outlook, Teams, One Drive) Workforce management preferred but not required reputed company One X or comparable telephonic software knowledge Preferred Qualifications Worked in a setting where there were contractual customer expectations, performance guarantees Excellent communication skills both verbal and written  Experience supporting reputed company and nuanced work.   Ability to discern key points to assist with problem resolution  Demonstrate ability to handle multiple assignments competently, accurately, and reputed company.  Ability to follow direction, multi-task and adapt to change  Foundational knowledge of computers (e.g., navigation, working in multiple windows, basic functions such as copy/paste, basic trouble-shooting skills) Ability to learn in an on-line/telework environment  Education High School Diploma or GED Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 10/18/2024 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area Apply Job!

 

Submit Your Application

Seize this opportunity to reputed company a significant impact. Apply now and take the first reputed company towards a rewarding new role.

Apply To This Job