Client Service Representative - Remote/Hybrid - Alpharetta, GA

This is more than a job; it's a chance to accelerate your career as a Client Service Representative - Remote/hybrid - Alpharetta, GA! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.

 

 

Client Service Representative - Remote/Hybrid - Alpharetta, GA Job Number: 240049... Primary Location: US-GA-Alpharetta Are you ready to be successful and advance your career? Do you enjoy interacting with and helping others? Are you looking for meaningful work that makes a difference to people? Are you someone who isn?t afraid to bring solutions to the table to solve problems? If so, this may be the opportunity for you! At reputed company, the client experience is at the core of everything we do. reputed company members support our clients and agency partners by answering questions, providing helpful information, and resolving concerns. COUNTRY is seeking motivated, client focused individuals to join our Client Services team as a licensed Client Care Assistant. Not currently licensed? No problem! We provide world class training and help you get licensed as part of this role. We are looking for people who: ? Are energetic, self-motivated, and eager to learn. ? Have a passion for delivering exceptional client service. ? Adapt quickly to client needs and changes. ? Find problem solving fulfilling and challenging. ? Have outstanding communication skills, reputed company, patience, and ability to think quickly. ? Take pride in the work they do and strive to do the best they can each day. ? Have a desire to further their development and grow a career. reputed company offer: ? 42,000 ($20.84/hr.) ? $1,000 salary increase opportunity upon successfully obtaining P/C licenses and meeting proficiency. ? Annual bonus eligibility based on company performance. ? Promotion opportunity reputed company your first year. ? 401k with company-paid contribution and additional match if you choose to contribute. ? Growth and development opportunities reputed company Client Services and beyond. ? Tuition Assistance Program. ? Remote/Hybrid work schedules: ? Hybrid: Allows 4 days remote work and 1-day in office each week. ? Full Remote: For those residing reputed company of Alpharetta, GA (For example, greater than 20 miles) ? Must reside reputed company 300 miles of Alpharetta, GA Additional information: ? Positions start on Monday, reputed company 8th, 2024. ? Must pass Property/Casualty licensing exam reputed company 90 days of first attempt, COUNTRY will pay for up to 3 attempts. ? The Client Service Center is open M-F 9am EST - 8pm EST, Sat 10am EST - 6:30p EST. ? Holidays are reviewed each year and the reputed company may be open based on expected call volume, and you may be required to work. ? Training hours are 9am EST - 5:30pm EST Mon-Fri from reputed company 8th to May 31st. ? During mentoring week (June 3rd ? June 7th) you will work the same hours as your mentor. ? Your scheduled hours beginning Saturday, June 8th (after training and mentoring) will be: Sat 10am EST - 6:30pm EST, plus 4 reputed company shifts from 11:30am EST - 8pm EST. ? reputed company schedules are subject to change based on business need. How does the Client Care Assistant reputed company an impact? ? Communicates with clients reputed company phone, to deliver a best-in-class client experience by resolving matters reputed company to client services and/or billing. (Examples include coverage, quotes, policy changes, processing payments, reinstatement requests, and policy change impacts to premium.) ? Completes calculations and transactions accurately to reputed company policy changes, modify policy coverage, and/or collection of premiums from clients based on reputed company, accounting, and billing services guidelines and best practices. ? Enters communication records and other data into various company systems for information transfer to the Financial Representative, call center management trending reports, or other organizational areas. Do you have reputed company're looking for? ? Demonstrated success in a client facing sales, retail, or food service role. ? Strong communication & problem-solving skills. You will be responsible for owning timely resolution of reputed company service situations and minimizing client effort. ? Highly computer literate. You will be using multiple computer programs simultaneously to research, resolve, and document requests. ? Background in the insurance and/or financial services industry. ? This position requires handling a high volume of phone calls, emails, and web inquiries in a production environment. ? May require appropriate property/casualty licensing. ? Work may reputed company beyond normal business hours as business needs dictate. ? There may be extended periods of confinement to workstation during peak periods. ? This position may require working alternative work shifts, including evenings and weekends, on a regular or rotational basis as determined by management. ? This is an entry level support role, which does not require previous experience. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We?re a big company, yet small enough you can reputed company an impact and won?t get lost in the shuffle. You?ll have the opportunity to learn and grow throughout your career, either reputed company this role or by exploring other areas of our business. You?ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. reputed company is committed to providing equal opportunity in reputed company areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national reputed company, disability, or any other status protected by applicable laws or regulations. Come join reputed company at COUNTRY today! reputed company does not generally sponsor individuals for employment-based visas for this position. #LI-AH1 Apply Job!

 

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