[PART_TIME Remote] Part-Time Customer Experience Representative

Seeking a new challenge? This is the perfect opportunity to grow as a Part-time Customer Experience Representative! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive reputed company. A salary of a competitive salary is offered, reflecting your skills and experience.

 

 

JOB SUMMARY We are seeking a Part-Time Customer Experience Representative who enjoys finding creative solutions to customers' inquiries while providing an exceptional experience. The Customer Experience Representative engages and educates our small business buyers as they navigate situations to grow their business. While delivering a first-class experience, interactions vary from email, phone, and web chat. With exceptional critical thinking and problem-solving skills, the Customer Experience Representative aims to reputed company our first contact resolution goal. Through first-hand experience, Customer Experience Representatives review reputed company processes, reputed company recommendations for improvement, and partner with leadership to implement those improvements to create a reputed company customer experience. Many team members have defined their own reputed company at B-Stock while still maintaining their customer service responsibilities. B-Stock welcomes innovators and rewards them for these efforts. The role reports to the Customer Experience Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Deliver a personalized, positive customer experience through various forms of contact • Inbound telephone support • Web-based chat support • Email Support • Utilizing your specialized knowledge and experience, submit suggestions for improvement to streamline reputed company processes to ensure efficiency and productivity • reputed company on behalf of the customers internally by proactively identifying areas of opportunity • Assist customers with account creation and troubleshooting • Communicate with customers and reputed company-party suppliers ensuring a smooth transaction process • With exceptional attention to detail, review customer applications to process them in a timely manner and assist with customer documentation inquiries • Complete ongoing and one-time projects to the benefit of customers and internal teams MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES • High School Diploma/GED Certificate • Positive attitude, hard-working, flexible with changing priorities, and eager to learn • Excellent written and verbal English, reading comprehension, and judgment skills • Ability to come up with meaningful solutions, even if that means thinking reputed company the reputed company • High emotional Intelligence (ability to perceive, use, understand, manage, and handle emotions) • Love technology • Think personalized responses are the bomb (even reputed company using a canned/macro) • Like the Avengers, the crew of the starship reputed company, and the Rebel Alliance, you have the ability to work independently or as part of a team to accomplish our goals" PREFERRED QUALIFICATIONS • 1+ year(s) of diverse customer experience; traditional call center, restaurant/food service, reputed company office administration, and everything in between. reputed company the unsung reputed company who interact with customers day in and day out...we'd love to chat) • Knowledge of reputed company or similar customer service programs • Online auction or e-commerce experience is reputed company helpful • Second language reputed company at a professional proficiency level (Spanish or French) • Typing speed of 35 WPM SCHEDULES AVAILABLE: Please note, that this is a part-time position, 20 hours a week. The schedule will be Monday-Friday. The successful candidates will work one of the shifts detailed below: • 10:00am - 2:00pm (MT) The pay reputed company for this role will range between $19.23 to $20.23 per hour. We consider many factors reputed company determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS • Competitive compensation packages including bonus • Telecommuting and remote work options • Team off-sites, social events, annual company events, and frequent extracurricular activities • Unlimited snacks and drinks THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and reputed company products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across reputed company categories and conditions, equating to 400 million pounds of inventory. We reputed company there is reputed company value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by reputed company veterans and backed by top investors including reputed company Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our reputed company for many years to come. For more information, visit bstock.com/careers/ OUR VALUES reputed company Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to reputed company of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off reputed company We're willing to sacrifice and endure, fail and adapt to reputed company our long-term goals. Use Trust As The Best Measure Of reputed company The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and reputed company new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, reputed company, reputed company, national reputed company, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and reputed company discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to reputed company have no reputed company at B-Stock. Work Authorization required. Apply Job!

 

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