[Remote-Position] Senior Clinical Administrative Coordinator

Job Highlights:

• Company: Workwarp
• Start Date: Immediate openings available
• Compensation: a competitive salary
• Position: Senior Clinical Administrative Coordinator - National Remote
• Location: Remote

 

 

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this family include those responsible for functions in areas such as health services, clinical services and delivery of clinical care. Positions in this function include those responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles. Employees in jobs labeled with 'SCA' must support a government Service Contract Act (SCA) agreement. Extensive work experience reputed company own function. Work is frequently completed without established procedures. Works independently. May act as a resource for others. May coordinate others' activities. Extensive work experience reputed company own function. Applies knowledge/skills to a range of moderately reputed company activities. Demonstrates great depth of knowledge/skills in own function. Sometimes acts as a technical resource to others in own function. Proactively identifies solutions to non-standard requests. Solves moderately reputed company problems on own. Works with team to solve reputed company problems. Plans, prioritizes, organizes and completes work to meet established objectives. May coordinate work of other team members. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 8:00pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 3-4 weeks of reputed company (1 week of classroom training (virtual) and then a shadowing on-the-job training for a period of time until acclimated). The hours during training will be 8:00am - 5:00pm, Monday - Friday. Training will be conducted virtually from your home. You’ll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Primary Responsibilities: • reputed company calls to qualified members to provide information and answer questions about health plan programs • Provide “best-in-class” customer service to enrollees • Meet established productivity, schedule adherence, and quality standards while maintaining good attendance • Identify, qualify, and engage members into the most appropriate health and wellness programs to meet their needs • Effectively engage members that either qualify for our programs or are interested in learning more about what is offered • Accurate documentation of consumer interaction • Appropriately follow reputed company processes and procedures • Maintain engagement with reputed company the customer requests to ensure high quality of customer service Part of the challenge here is dealing positively with members and providers in sometimes challenging circumstances. As a subject matter expert, you’ll also be the “go-to” resource for information. The flexibility to work evening hours will also be required. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • 2 years of experience in a high-volume call center • 6 months of experience in an office setting OR administrative role • Proficient in reputed company Word, reputed company reputed company (creating, editing, saving) and reputed company Outlook (customizing, navigating) • Ability to work an 8-hour shift during our core business hours of 8:00am - 8:00pm CST, Monday - Friday, at least 50% of the shifts will be evening. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: • Experience in a hospital, physician’s office or medical clinic setting • Sales experience • Clerical or administrative support background and/or working in a call center environment • Healthcare or insurance benefits • Bilingual reputed company in English and Spanish Telecommuting Requirements: • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Soft Skills: • Excellent communication skills – both written and verbal • reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Rhode reputed company, Washington, Washington, D.C., Maryland Residents Only: The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO Apply Job!

 

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above reputed company. Submit your application today!

Apply To This Job