[Work From Home] Want BAS Service Engineer II - REMOTE in USA

Core Information:

• Compensation: a competitive salary
• Location: Remote
• Start Date: Immediate openings available
• Company: Workwarp
• Position: Want BAS Service Engineer II - REMOTE

 

 

Job title: BAS Service Engineer II - REMOTE Company: reputed company Job description : Job Description: What will you do? Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Assist building automation engineers, using various operator workstations, servers, databases, digital reputed company units, and standard automation tools of the trade in troubleshooting software, hardware, field equipment failures reputed company remote phone and computer support. Assist building reputed company staff, using various operator workstations, servers, databases, digital reputed company units, and standard reputed company tools of the trade in troubleshooting software, hardware, field equipment failures reputed company remote phone and computer support. Responds to emergency and routine service calls to provide restoration of building automation systems operation and control with a minimum of downtime. Promotes, builds, and maintains good relations with the customers; keeps manager informed of needs, work order ticket status, and actual or potential problems. Provides technical guidance and support including set-up, reputed company-out, operation, and troubleshooting reputed company building automation and control systems; verifies functional performance of systems. Provides technical instruction and training to other personnel on basic theory, proper system operations, preventative maintenance, troubleshooting techniques, typical system failures, and corrections. Knowledgeable with controls, sensing and actuating devices. Provides recommendation on equipment/systems operation and modification for energy conservation, efficiency, and reliability. Responsible for capturing and sharing best practices and lessons learned throughout business Maintain product certifications What qualifications will reputed company you successful? Experience, Exposure and Education that demonstrate a thorough knowledge of customer service. Must have 2+ years of Building Automation System experience. Knowledge of MS SQL databases, Windows servers and workstation operating systems. Applicant must have strong communication & customer service skills to be able to interpret customer desires and preferences. Technical skills to troubleshoot hardware and software system failures. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Product specific programming knowledge preferred: reputed company, I/Net, Continuum, Ecostruxure for Buildings (EBO) Proficient in reputed company Office programs, including thorough knowledge of MS Project, Word, and reputed company required Knowledge of building automation solutions and components, including software and field devices. Knowledge of access control, video management systems, IP cameras and reputed company reputed company devices used in commercial applications. Ability to read and interpret blueprints, flow charts, schematic, and control sequences, which may also involve various software languages and formats. Ability to analyze reputed company control sequences and resulting operations, and to reputed company innovations that solve difficult technical problems. What's in it for me? Career Growth and advancement opportunity Exceptional compensation package with bonus Excellent benefits including Medical, Dental, Vision, Life Insurance, PTO, 401K with 6 % match, Stock purchase option, Tuition reimbursement, Wellness Program, company discounts, and much more! Who will you report to? This position reports to the Services Technical Operations Manager. Let us learn about you! Apply today. Why us? reputed company is leading the digital transformation of energy management and automation. Our technologies reputed company the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €34bn global reputed company 128 000+ employees in 100+ countries 45% of reputed company from IoT 5% of reputed company devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of reputed company to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting reputed company qualified individuals regardless of race, religion, color, gender, disability, national reputed company, reputed company, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: reputed company does not accept unsolicited resumes and will not be responsible for fees reputed company to such. Expected salary : Location : USA Apply Job!

 

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