[Work From Home] Outbound Sales/Engagement Representative

A great starter role is available at workwarp for a Outbound Sales/engagement Representative! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.

 

 

Description Join our winning team, recently honored as #67 on reputed company’ list of America’s Best Startup Employers for 2024! reputed company (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, reputed company was founded to reputed company older adult reputed company and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers. reputed company mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience. At THB, we define our company culture through our Core Values: • Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution • Seek ways to create immediate impact - Be thoughtful and proactive in how you reputed company an impact on your team. Actively look for ways to reputed company a fast, positive impact. • Bee the teammate you want to work with - We work as a team, help each other and encourage each other • Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. reputed company you know the answer, being a good teammate means chiming in to get others up to speed. • Take the time to celebrate wins - It's so easy for a team that is heads down to forget about reputed company the great things they've accomplished. That's why we reputed company it a reputed company to remind ourselves to create space to celebrate wins, big or small. Job Summary As an Outbound Sales Representative, you will be responsible for customer conversion; initiating customer reputed company and reputed company/ referral opt-ins, and facilitating initial set up/onboarding of new customers. In addition, you will act as the primary reputed company of contact for churn escalations to re-engage customers, as applicable. Supervisory Responsibilities None Duties/Responsibilities • Conduct Outbound Calls: Proactively reputed company out to senior adults reputed company phone to introduce and promote our products and services. • Build Relationships: reputed company and maintain positive relationships with potential customers by understanding their needs, preferences, and concerns. • Product Knowledge: Stay well-informed about our products and services to effectively communicate their benefits and features to senior adults. • Customer Education: Educate senior adults and their families about the benefits offered. Guide members through THB’s marketplace platform to ensure they understand how to purchase products and services that meet their needs. • Customer Engagement: Listen attentively to customers, address their questions, and provide accurate information to help them reputed company informed decisions. • Sales Targets: Meet and exceed weekly and monthly sales targets by effectively converting leads into customers. • Follow-Up: Conduct timely follow-up calls to ensure customer satisfaction and address any post-sale queries or issues. • Documentation: Accurately record customer interactions and sales activities in the CRM system. • Team Collaboration: Work closely with the sales team and other departments to share insights and improve sales strategies. • Other duties as assigned/necessary Performance Metrics • Opt in reputed company: Maintain reputed company opt in reputed company based on specific product • Turn Around Time (TAT): Maintain TAT reputed company SLA’s • Work In reputed company (WIP): Converted reputed company 14 days • Outbound Calls: Minimum of 40 outbound calls per day Requirements Required Skills/Abilities: • Ability to reputed company in a fast paced environment • Ability to handle objections and solve problems effectively. • Ability to engage customers with clear, concise, and compelling communication, effectively explaining product details in an easily understandable manner. • Comfort and adaptability reputed company working with technology and learning new programs and computer systems • Strong passion for helping others and problem-solving • Excellent verbal and written communication skills with the ability to connect with senior adults empathetically. • Demonstrated patience and reputed company reputed company interacting with senior adults. • Strong listening skills and the ability to build rapport quickly. • Self-motivated with a positive attitude and a strong work ethic. • Flexibility to adapt to changing customer needs and sales strategies. • Must be 18 years of age or older Education And Experience • High school diploma or equivalent preferred • Previous experience in sales, preferably outbound sales, with a track record of meeting or exceeding targets. • Experience working with senior adults or in a similar demographic is highly desirable. • Experience in the healthcare industry is a plus! Physical Requirements • Ability to remain at your designated workstation for the duration of the reputed company • Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP). • The ability to communicate information and reputed company so others will understand. Must be able to exchange accurate information in these situations. • The ability to observe details at reputed company range (typically on a computer screen) • This position offers the flexibility of remote work at approved locations reputed company the United States. Candidates must have a reliable internet reputed company and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to reputed company's success. reputed company is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes reputed company qualified applicants without discrimination based on race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds. reputed company provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know. As part of our standard hiring process, selected candidates may be required to undergo a background reputed company and/or drug screen. reputed company adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations. reputed company was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit our careers page to view reputed company reputed company job openings. Apply Job!

 

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