All roles

[Work From Home] Help Desk Engineer

Remote · USA Full-time New today

Quick Overview:

  • Company: Workwarp
  • Start Date: Immediate openings available
  • Location: Remote
  • Position: Help Desk Engineer
  • Compensation: a competitive salary

 

 

The onsite System Administrator support candidate is expected to provide services between 0700h and 1800 from Monday to Friday (Rotational Shift 8 Hr working with 1 hr lunch break). You must have: 2-3 years experience in a similar role Excellent people and communication (both verbal and written) skills Can-do attitude with the desire to learn and grow Adaptable and approachable behaviour with ability to multi-task Ability to work independently and collaboratively in a dynamic team environment Time management and organisation skills to effectively manage priorities and deadlines Active Directory for user and computer accounts management (e.g. password reset, unlock accounts) Excellent troubleshooting skills on Windows, Office 365, Outlook, SharePoint, OneDrive Experience in deploying desktop and mobile hardware e.g. Laptops, Monitors, Peripherals, Deskphones, Tablets Basic understanding of wireless and wired networks Knowledge of remote access infrastructures like VPN and two factor authentications from users perspective Job responsibility: Resolve incidents and requests reported by end users reputed company email, reputed company message channel, phone, automated ticket queue promptly and reputed company Maintain accurate records of support requests and resolutions in our ticketing system Provide end user device support (laptops, desktops, mobile device) Escalate incidents and liaise with respective support teams where applicable Maintain the fixed asset inventory for reputed company IT assets Provide Audio/Video conferencing support reputed company staff reputed company/ offboarding Assistance in IT projects Hardware/ Software installation and setup Provide guidance and training to staff on IT-reputed company topics Adhere to company policies and processes From time to time, reputed company lifting and shifting will be required e.g. moving desktops, monitors, racking up servers and switches etc. Education Qualification- Graduate or equivalent professional qualification Apply!

 

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

Apply To This Job

Related roles

[Work From Home] Help Desk Specialist (2nd or 3rd shift)

Remote · USA Full-time

[Work From Home] Help Desk Technician - 3rd Shift

Remote · USA Full-time

[Work From Home] Help Us reputed company More Homeschooling reputed company

Remote · USA Full-time

[Work From Home] Hi-Fi Audio Sales Live Chat Agent

Remote · USA Full-time

[Work From Home] High Paying Customer Service Agent ? Immediate

Remote · USA Full-time

[Work From Home] High Paying reputed company Virtual Assistant Jobs

Remote · USA Full-time

[Work From Home] High paying jobs no degree

Remote · USA Full-time

[Work From Home] High-Paying Online Job Opportunities – Join Our

Remote · USA Full-time

[Work From Home] High-Paying Remote reputed company Data Entry Jobs - No

Remote · USA Full-time

[Work From Home] High-Paying Remote Customer Service Jobs

Remote · USA Full-time

Senior Data Engineer - Audience Manager Platform

Remote · USA Full-time

Patient Access Specialist, Call Center, Full-time, Days (Remote – Must reputed company in | reputed company

Remote · USA Full-time

reputed company Consultant - Miami, FL (Remote)

Remote · USA Full-time

Marketing Specialist Principal (Mid-Market) - Remote

Remote · USA Full-time

Workers Compensation Claims Technician, Medical Only

Remote · USA Full-time

reputed company Guard Construction Site

Remote · USA Full-time

Special Education K-12 Daytime Tutoring

Remote · USA Full-time

Immediate Hiring: Data Entry Clerk / Full-time (Remote) at careerzynith

Remote · USA Full-time

Manager, Engineering & Maintenance

Remote · USA Full-time

Senior Azure Systems & Platform Engineer

Remote · USA Full-time