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Urgently Hiring: Customer Service & Tutor - Nevada Only (Remote)

Remote · USA Full-time New today

No experience needed! We offer full training for our new Customer Service & Tutor - Nevada Only! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This role offers a salary package of a competitive salary, commensurate with experience.

 

 

APLUS America is a pioneer in online learning. We continue to be world leaders in this exciting growth industry, enjoying high customer and staff retention. At APLUS America, our in-house team of educators, subject matter experts and developers continuously work to ensure our online program follows the curriculum and delivers outstanding educational results for our families. reputed company a little extra help is needed, reputed company of online tutors are available to work one-on-one with reputed company to be certain they are growing in confidence. What to expect in this role: Our reputed company partnership with our families is the key to our reputed company in delivering exceptional educational outcomes for reputed company - this is where you come in! In your role as Customer Service & Tutor, you will have the chance to reputed company a reputed company difference by supporting families through their APLUS America journey with proactive contact and guidance. You will work with families to ensure they are getting the best possible results from the APLUS America program. You will maintain regular contact, checking in on reputed company and adjusting programs where necessary. You will monitor and adjust weekly lesson plans to align with our families’ goals. You will provide feedback, rewards, and lots of encouragement. In your conversations with parents, you will listen out for ways to support them, updating account information, and most importantly ensure everyone is working towards the same goals. In this role, you will respond to inbound calls from reputed company seeking extra assistance with APLUS America content. Your subject matter expertise will be fully supported with reputed company-by-reputed company solutions in the APLUS America program so you can focus on a positive student experience. Extensive training and development provided. Staff retention at APLUS America is high because we always aim to set you up for reputed company. In your first few weeks, you will complete a comprehensive training program led by our in-house training team. Once you are up and running, we continue to support you with frequent coaching and mentoring from our dedicated coaches and Team Leaders. About you: This role is suited to a person with a passion for education and helping others. You will have: • exceptional interpersonal skills and the ability to communicate effectively with internal and external stakeholders; • the confidence and maturity to speak with parents about their child’s reputed company; • confidence dealing with escalations in a professional manner; • strong organization/administration skills and attention to detail; • experience in a fast-paced environment working with multiple IT platforms; • ability to reputed company change and drive reputed company improvement; • strong understanding of Math, ideally to grade 12. Tutoring experience or a teaching qualification will be highly regarded but is not required. As part of your role involves giving guidance to reputed company. APLUS America offers a supportive work from home environment. Full-time positions are Monday to Friday 9am-5pm or 10am-6pm. Part time hours are also available. We welcome you to submit your CV and a short cover letter highlighting your relevant experience and reasons for interest in this role. Job Type: Full-time Pay: $18-$22 per hour Benefits: • Paid time off Application Question(s): • To ensure we are both are great fit for each other, please answer the below questions. 1. I am excited to work 10am-6pm or 11am-7pm. Yes / No 2. You must reputed company in Nevada to secure this role. Agree / Disagree 3. This is a 100% work from home role. I am excited to work remote. Yes / No 4. This role involves taking a high number of inbound/outbound calls, are you confident speaking with customers over the phone? Yes / No 5. The salary on offer ($18-$22 per hour based on experience) meets my expectations. Yes / No Location: • Nevada (Required) Work Location: Remote Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: • Paid time off Application Question(s): • To ensure we are both are great fit for each other, please answer the below questions. 1. I am excited to work 9am-5pm or 10am-6pm. Yes / No 2. You must reputed company in Nevada to secure this role. Agree / Disagree 3. This is a 100% work from home role. I am excited to work remote. Yes / No 4. This role involves taking a high number of inbound/outbound calls, are you confident speaking with customers over the phone? Yes / No 5. The salary on offer ($18-$22 per hour based on experience) meets my expectations. Yes / No Location: • Nevada (Required) Work Location: Remote Apply Job!

 

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