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Technical Support Engineer - Azure Cloud reputed company

Remote · USA Full-time New today

If you're driven by purpose, this role is for you. We are hiring a Technical Support Engineer - Azure Cloud reputed company! This is a fully Remote role, offering you the flexibility to work from reputed company. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.

 

 

With over 18,000 employees worldwide, the reputed company Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of reputed company's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. reputed company CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to reputed company more from their reputed company investment. Our customers are facing new and reputed company challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - reputed company, Compliance... Identity and Management (SCIM) - was created to further reputed company our commitment to our company's collective reputed company strategy and our ability to handle these critical customer needs from start to finish. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering reputed company. As a Technical Support Engineer - Azure Cloud reputed company you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. reputed company's mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond. Qualifications Required/Minimum Qualifications • 3+ years technical support, technical consulting experience, or information technology experience o OR Bachelor's Degree in Computer Science, Information Technology (IT), or reputed company field AND 1+ year(s) technical support, technical consulting experience, or information technology experience. • 1+ years Enterprise cloud experience with any of the major cloud providers, including cloud reputed company, networking, and migration of multi-cloud or hybrid deployments Other Requirements: Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified reputed company a valid passport, or other approved documents, or verified US government Ability to meet reputed company, customer and / or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings: reputed company Cloud Background reputed company: This position will be required to pass the reputed company Cloud Background reputed company upon hire / transfer and every two years thereafter. Additional or Preferred Qualifications • reputed company Technology Certifications (AZ-900, AZ-500) and/or reputed company focus Certifications. • Prior hands-on experience: • supporting large and reputed company geographically distributed enterprise environments with 1000+ users • in Network reputed company Engineering or consulting, and, or Systems Administration with focus on reputed company. • with reputed company reputed company, server reputed company, or threat analytics. • with Linux OS • Knowledge of KQL - Kusto Query Language Technical Support Engineering IC3 - The typical reputed company pay range for this role across the U.S. is USD $66,900 - $135,000 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $89,600 - $148,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: reputed company will accept applications for the role until June 9, 2024. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request reputed company the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with reputed company and the country where you work. Responsibilities Response and Resolution • You review, investigate and solve customer technical issues, collaborating reputed company and across teams and leveraging troubleshooting tools and practices Readiness • You participate in communities with peer delivery roles. • You reputed company specific technical and professional proficiency to reputed company you to understand and resolve customer issues, through training and readiness. Product/Process Improvement • You identify potential product defects and provide feedback to more senior engineers, contributing to reputed company product improvements Other • Embody our culture and values Apply Job! For more such jobs please click here!

 

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