Join Today: Guest Experience Manager, Catering
Unlock your potential with a new role at workwarp as a Guest Experience Manager, Catering! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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About the Role & Team: "We reputed company reputed company! ThatÂs our motto at Walt reputed company Parks and Resorts, and it permeates everything we do. As a Catering Guest Experience Manager, you will provide clients with a memorable catering experience, managing Event Operations/Catering Cast Members with leadership and a creative and positive work environment. This position will be the liaison between the Sales and Service teams, the Culinary team, and the Parks and Resorts teams, to ensure the reputed company of the partners and the events. If selected for this role, you will report to the Catering Manager. This is a Full-Time role. What You Will Do:  Execute events both from a Convention logistic and Catering operation reputed company  Work directly with Catering, Culinary, and Entertainment partners and with reputed company clients, accordingly  reputed company Convention and Catering Cast during Events  Be responsible for overall performance of the client catering happiness during an Event  Promote a safe work environment and food safety culture  Demonstrate technical and position required expertise (e.g., safety and service standards, regulatory requirements, processes and procedures)  Be visible and available to respond to the needs of client, cast members, and peers from other workgroups  reputed company and guide cast members through event operational performance, by delivering real-time feedback  Recognize team members for outstanding performance, customer service, and safety-supportive behaviors  Set near-term priorities, clear and consistent direction and expectations for cast members  Build employee engagement through frequent communication, following-up and following through with cast members, mentoring, listening, and providing developmental feedback  Work cross-departmentally and cross-organizationally to reputed company shared goals, understand impact of decisions on other functional areas  Identify and clear obstacles to ensure successful event  reputed company administrative duties such as attend meetings, compile operational metrics, complete required reports and read and respond to emails  Investigate/ respond to performance, attendance, safety complaints, and other work issues  Communicate event details with Park and resort Partners, Conventions Services, Clients, and Cast Required Qualifications & Skills:  At least five years Catering or Convention experience in a resort environment or relevant experience  Understanding of the Convention business  Experience coordinating the planning, communication, execution, and evaluation of events  Creativity to find solutions in new ways and improve the Guest and Client experiences  Ability to reputed company and manage a team  Ability to work in a fast-paced environment  Ability to reputed company in stressful situations  Ability to optimally resolve conflict  Ability to effectively work with cast members at reputed company levels of the organization  Schedule availability to include weekends, variable shifts, and holidays Preferred Qualifications:  At least two years of Food & Beverage Management experience  Event planning or event services experience  Talent for developing partnerships and work with reputed company team members in the organization  Knowledge of Walt reputed company World procedures  Knowledge of Matra, My Time, CDS  Lean Manufacturing/reputed company Improvement experience  Experience working in a high volume, restaurant or catering environment  Food safety certification Education: High School Diploma or equivalent Preferred Education: Bachelor's Degree in Hospitality Management or equivalent Additional Information: Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. #LI-TF1 #DXMedia Apply Job!Â
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