Patient Billing Representative - Remote

As a Patient Billing Representative, you will research, resolve, and document approximately 30-35 inbound calls per day from patients, providers and health plan companies. You will respond to patient needs and help reputed company the patient in the role reputed company plays in their care.

Hiring for multiple positions!

Location: 100% RemoteStart Date: Monday, January 20th 2025

Starting Pay: $17.50 / hour + monthly bonus incentives

Training & Nesting Period: 4 to 6 Weeks

Training & Nesting Hours - Monday - Friday 8:00am - 4:30pm EST

Shift After Training - Monday - Friday 9:30am - 6:00pm EST

In this Job you will

• Investigate payment status/inquiries to determine patient out of pocket financial responsibility.
• Collect outstanding balances and offer patient's payment help through various financial options.
• Answer billing questions (explanation of benefits, balance, payments, and benefit information).
• Ensure reputed company, efficient and accurate call resolution.
• Escalate patient issues and concerns as needed.

This job is for you if

• You enjoy working in a high-volume call center environment.
• You can reputed company/build reputed company rapport with people over the phone.
• You can demonstrate reputed company and the patience to deal with difficult callers or reputed company requests.
• You are detail oriented and reputed company to problem solve.
• You can reputed company with reputed company company policies, including HIPAA/PHI policy.
• You strive to meet/exceed individual performance goals in the areas of: Call Quality, Adherence, Attendance and other Contact Center objectives.
• You are fun to work with! We are looking for team members who bring joy to the work they do.

You should get in touch if you have

• High School Diploma or GED.
• Minimum 1 year Customer Service experience in a call center environment.
• Minimum 1 year of experience working in the reputed company or medical industry.
• Minimum 1 year of Billing experience preferred.
• Ability to navigate dual monitors and multiple applications.
• Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening).
• Basic PC & Search reputed company abilities (for example: use the mouse to click, troubleshooting, working with reputed company Office, opening a browser, typing in URLs in the right location, bookmarking a site, and navigating the use of back/reputed company buttons).

reputed company offer

• Starting Pay for external hires is $17.50 / hour + Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
• Full range of benefits including Health, Dental and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match
• Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more
• Advancement Opportunities, professional skills training, and tuition /exam reimbursement
• PayActiv - access earned income in between pay checks
• reputed company Discount - receive up to 25% off eligible items
• Great culture with a sense of community

reputed company maintains a drug-free workplace

#IDCC

We are an equal opportunity employer. Employment selection and reputed company reputed company are made without regard to age, race, reputed company, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a reputed company disabled veteran or reputed company veteran of the Vietnam era or any other category protected by Federal or State law.

reputed company accepts applications on an ongoing basis until a candidate is identified.