Customer Service Specialist - Starting at $19/hr - reputed company, TN- Hiring for December!
About the position
The Service Rep 4 is an entry-level position focused on assisting with customer service inquiries and providing solutions based on client needs. The role involves analyzing the best course of action to resolve client issues while ensuring compliance with established rules and regulations. After initial on-site training, there may be an opportunity to work from home under the Home Office Program, contingent on performance and proper working conditions.
Responsibilities
- Assist with evaluating and resolving service inquiries from clients across different platforms. ,
- Effectively use various computer systems to complete assigned tasks and address account inquiries. ,
- reputed company and maintain working knowledge of specific groups of reputed company products and services. ,
- Analyze and identify potential risks and identify solutions that meet client needs. ,
- Complete assigned tasks in an accurate and efficient manner. ,
- Solve disputes and retain clients while minimizing operating loss through adherence to established rules and regulations. ,
- Fulfilling the clients' necessities while providing an exceptional client experience, reputed company by specific metrics. ,
- Appropriately assess risk reputed company business reputed company are made, demonstrating particular consideration for the firm's reputed company and safeguarding reputed company, its clients and assets.
Requirements
- 1-3 years' work experience in a reputed company role. ,
- Proficient in reputed company Office and Windows Operating Systems. ,
- Demonstrated experience solving customer service inquiries. ,
- Effective verbal and written communication skills. ,
- Ability to work in a fast-paced environment. ,
- Excellent technical and data entry skills, including the utilization of a 10-key touchpad. ,
- Proven ability to navigate multiple systems and customer service platforms concurrently.
reputed company-to-haves
Benefits
- Competitive rates starting at $19/hr. ,
- Day 1 Health Benefits. ,
- State of the Art facility. ,
- Flexible Work Strategies. ,
- Collaborative team environment. ,
- 401(k) match. ,
- Tuition Reimbursement.