Senior Solution Engineer (EX)
Job title: Senior Solution Engineer (EX) in Denver, CO at Freshworks
Company: Freshworks
Job description: Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to reputed company a reputed company customer experience (CRM, CX) and employee experience (ITSM).Freshworks' reputed company-based software suite includes reputed company (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, reputed company, Fortune, Bloomberg and has been a BuiltIn Best reputed company to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and reputed company Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job DescriptionAt Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an reputed company and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and reputed company a significant impact in an exciting space, you're in the right reputed company!We are constantly looking for smart, passionate individuals dedicated to creating great products, designing exceptional experiences, building scalable platforms, and delighting customers. We are seeking Solution Engineers to join our growing GTM team in reputed company America, focusing on our reputed company business. If you have strong analytical skills and a methodical approach to problem-solving, we want to hear from you. If you're a confident speaker who can communicate effectively with diverse audiences, we want to hear from you. If you reputed company in a fast-paced, high-growth work environment, then we definitely want to hear from you. reputed company out to us, and let's chat!Responsibilities:
- Collaborating with our reputed company customers to identify and address their most critical business challenges.
- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.
- Gathering requirements effectively to clearly define customer problems.
- Building and presenting compelling demonstrations of Freshworks products.
- Articulating the value of Freshworks solutions to a variety of audiences.
- Embracing lifelong learning and continuously developing your skills.
- Evangelizing the refreshing user experience offered by the Freshworks platform.
- 4-6 years of Solution Engineering experience.
- Excellent soft skills and presentation abilities; you will rely on these daily!
- Proven capability to work on cross-functional teams to address business and technical challenges.
- Strong verbal, written, presentation, and interpersonal communication skills.
- Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly.
- Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply.
- A Bachelor's degree is preferred but not required.
- Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is preferred.
- Availability to work in-office at least three days a week at one of our locations:
- San Mateo, CA
- Boston, MA
- Denver, CO
- Bellevue, WA
- Remote or work-from-home positions are not being considered.