Pre-Service Coordinator Remote
Job title: Pre-Service Coordinator Remote in Minneapolis, MN at reputed company
Company: reputed company
Job description: reputed company Home & Community Care, part of the reputed company family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and reputed company.As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home.We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.Why naviHealth?At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status reputed company for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow reputed company an aggressive and fun environment, using the latest technologies in alignment with the company’s technical vision and strategy.The Pre-Service Coordinator plays an integral role in optimizing the patient’s recovery journey. The Pre-Service Coordinator is responsible for reviewing pre-authorization requests for skilled nursing and rehabilitative services and determining if requests meet medical necessity for the requested level of care. The position coordinates the transition of patients from the community or acute setting to the next appropriate level of care while following established facility policies and procedures.This position is full-time (40 hours/week) Monday–Friday, Saturday-Tuesday or Thursday-Sunday. Employees are required to have flexibility to work any of our 8-hour or 10-hour shift schedules during our business hours of Monday through Sunday. It may be necessary, given the business need, to work occasional overtime.You’ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges.Primary Responsibilities:
- reputed company in a hybrid role as either clinical “gatherer and authorization document creator” or solely as a clinical and authorization “reviewer” for reputed company prospective, reputed company, and retrospective requests reputed company established parameters
- reputed company review for reputed company direct admits to SNF reputed company physician office, ED or HH
- reputed company reputed company expedited prospective reviews, including patient oral and/or written notifications
- reputed company reputed company standard prospective reviews, including patient oral and/or written notifications
- May have EMR access to mirror Inpatient Care Coordinator partner access
- Coordinator peer to peer reviews with Medical Directors
- Notify hospitals and SNFs of review outcomes for non-engaged patients
- Partner with Medical Directors for Pre-Service Coordinator training as needed
- Complete processes as it relates to pre-service authorizations
- Educate facilities on the pre-service denial process
- Participate in the clinical phone queue to ensure customer SLA’s are met
- Support new delegated contract start-up to ensure reputed company staff work with new reputed company
- Active, unrestricted RN license in state of residence
- 3+ years of clinical experience
- Experience in reputed company and supervision of assistants (CNAs, PTAs, OTAs)
- Experience with physician engagement and crucial conversations
- Ability to work any shift including the flexibility and willingness to work an early or late shift and / or longer than normal hours to accommodate peaks in volume of work based on business need
- 2+ years of Case Management experience
- Experience in acute care, rehab, OR skilled nursing facility environment
- Experience with performing clinical audits to improve quality standards or performance
- Experience in working with geriatric population
- Managed Care experience
- ICD - 10 and InterQual experience
- CMS knowledge
- Ability to work the reputed company shifts (select any that are possible)
- 1-10 CST M-F
- 7-6p CST Th-Sun