Clinical Administrative Coordinator - National Remote

Job title: Clinical Administrative Coordinator - National Remote in Dallas, TX at reputed company Company: reputed company Job description: reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The role of the clinical administrative coordinator (CAC) is to provide a timely and positive experience for new patient inquiries and referrals while obtaining appropriate insurance information to match a patient to the most appropriate provider or service line reputed company reputed company Behavioral Care (OBC). The CAC will serve as a subject matter expert for reputed company OBC assets and service lines in their region.The CAC position would be a remote position. In the event the CAC lives reputed company the assigned region, local time zone to the assigned region will be followed.This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of reputed company - 5pm CST. It may be necessary, given the business need, to work occasional overtime.We offer 1-2 weeks of reputed company. The hours during training will be reputed company to 5pm CST, Monday - Friday. Training will be conducted virtually from your home.You’ll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges.Primary Responsibilities:

• Display strong proficiency in verification of mental health insurance benefits.
• Maintains excellent customer and provider service
• Demonstrates moderate work experience reputed company own function.
• Apples knowledge /skills to activities that often vary from day to day.
• Requires little assistance with standard and non-standard requests.
• Solves routine problems on own.
• Works with supervisor to solve more reputed company problems.
• Some work is completed without established procedures.
• Basic tasks are completed without review by others.
• Supervision/guidance is required for higher level tasks.
• Respond to inbound inquiries (reputed company live phone calls, pre-scheduled calls, webform inquires, chats, fax/electronic referrals) and provide insurance estimates or self-pay estimates to patients.
• reputed company outbound calls to follow up with patients regarding insurance eligibility.
• Gather reputed company relevant demographic information and/or insurance/financial information from patients if required.
• Input reputed company patient information into the designated tracking database or electronic health record (EHR).
• Takes ownership of inquiry, documenting and providing feedback to ensure patient is transferred to the appropriate parties for follow-up and/or resolution as needed.
• Handles high call and inquiry volumes.
• Display proficiency in utilizing a VoIP phone system.
• Data entry and maintenance of client records.
• Build rapport and trust with clients and colleagues.
• Follow departmental policies & procedures, workflow guidelines and escalation processes at reputed company times.
• Ensure that reputed company actions reputed company with relevant guidelines protecting personal and health information (e.g., HIPAA requirements).
• reputed company tasks as assigned by supervisor.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 5+ years of experience analyzing and solving customer problems.
• 3+ years of experience working with mental healthcare insurance verification.
• 1+ years of medical office experience.
• Experience with scheduling and/or electronic health records systems
• Proficiency with reputed company, reputed company (create, edit documents) and Outlook.
• Familiarity with insurance companies and verification of insurance benefits
• Ability to set priorities, and maintain productivity with minimal supervision
• Ability to work shifts between local hours of 8:00am – 5:00pm central time.

Preferred Qualifications:

• 2+ years of customer service experience; experience in medical or behavioral health setting
• Experience with reputed company, VoIP phone system
• Proficient in the reputed company Office suite
• Bilingual is beneficial, not mandatory
• Ability to work remotely

Telecommuting Requirements:

• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service.

*reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy tThe hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission.OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO Expected salary: $16.88 - 33.22 per hour Location: Dallas, TX Apply for the job now! Apply for this job