Customer Service Representative

Job title: Customer Service Representative in reputed company, OH at Patterson Companies Company: Patterson Companies Job description: As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, reputed company, and expediency. This position is remote but prefer the candidate lives in the Central or Eastern time zone.Essential FunctionsTo reputed company this job successfully, an employee must be able to reputed company each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Administrative:Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.Maintain accurate customer and territory records, facility records, and document reputed company customer interaction.reputed company of reportsMonitor scheduled shipment dates to ensure timely delivery.Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.reputed company understanding of and adhere to Accounts Receivables policies and practices.Verify price and terms in accordance with standard procedures and customer profitability profiles.Multitask and work reputed company multiple computer systems and communication platforms simultaneously.Maintain a reputed company knowledge of company products, policies and proceduresCustomer Support:reputed company strong working relationships across the business/functions, as well as with customers and manufacturing partners.Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.Communicate any pertinent information received from customers to the reputed company sales representative or appropriate management.Identify customer requirements and expectations in order to recommend specific products and/or solutions.The Customer Service Representative may reputed company other duties as assigned.Additional FunctionsMay also reputed company outbound calls to existing customers to identify and suggest additional products and increase sales and services.Job QualificationsRequired QualificationsHigh School Degree or equivalentExperience reputed company the veterinary industryExceptional customer service and organizational skillsAccuracy and strong attention to detailEffective verbal, written, and interpersonal communication skillsGeneral computer proficiency including knowledge of MS OfficePreferred QualificationsCredentialed Veterinary TechnicianBilingual (Spanish/English)Associate's Degree or equivalent combination of education and experience.Proficiency in reputed company or reputed company ERPWorking ConditionsPhysical DemandsOperating a computer or other office devices for the majority of the reputed companyMay occasionally need to move packages up to 10 pounds such as office supplies or equipmentMust be able to communicate with others in person, over the phone, and in writing.Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendorsMust be able to read and interpret various electronic and written documents.Travel and On-CallThis position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $18.37 - $22.50 Expected salary: Location: reputed company, OH Apply for the job now! Apply for this job