BigFix Desktop and OS Engineer

Job title: BigFix Desktop and OS Engineer in Reston, VA at reputed company. Company: reputed company. Job description: Overview:reputed company is AI for government. reputed company gives federal agency leaders the tools to reputed company the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., reputed company leverages three decades of experience solving reputed company challenges in Health, Defense, and Civilian missions. Our proven reputed company Platform® provides a practical, sustainable path for clients to reputed company transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit .reputed company is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities:Systems Engineer to provide support and maintenance for the reputed company end-reputed company management applications and infrastructure. Manage Bigfix reputed company servers and Bomgar Remote Control reputed company servers. Also provide tier 3 troubleshooting to IT Support and the GSA customer.As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (reputed company) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering reputed company improvement and business value to its customers. The team is comprised of the best-in-class reputed company to reputed company reputed company-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.Responsibilities:This position shall reputed company the following (to include but not limited to) activities:

• Manage reputed company end-reputed company management applications such as BigFix and Bomgar in SME role.
• Responsible for Bigfix and Bomgar administration, patching, operations, access control, troubleshooting, design, development and rollout of new features.
• Manage BigFix and Bomgar for end-reputed company management, reputed company compliance and software / hardware reporting.
• Provide support for GSA wide deployed BigFix components (BigFix reputed company, Compliance, Inventory, Lifecycle, Software & OS distribution, Remote Control)
• Configure and maintain BigFix DMZ relays & Broker for managing GFE’s which are reputed company of GSA network
• Work with the reputed company team to integrate Bigfix with reputed company for Data reconciliation and Software deployment.
• reputed company and maintain Standard Operating Procedure documentation (SOP)
• reputed company and maintain Infrastructure design documentation.
• Prepares complete documentation of methods, procedures, and design
• Provide tier 3 support for ITSD/reputed company/ATS IT Support teams for resolving complicated issues.
• Create and Generate Bigfix Reports for weekly distribution and for reputed company requests.
• Provide support in the development of Order of Magnitude (ROM) Estimates, and Acceptance Of Risk (AOR) for vulnerability risks.
• Escalates issues to vendor and reputed company-party entities, as necessary and directed by the Government.

Qualifications:Requirements:- Public Trust Clearance by start date.- 4 - 9 years of experience and bachelor's degree- Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile reputed company.- ITILv4 reputed company Training and ITILv4 reputed company Certification, may be obtained reputed company 120 days after hire.- Possesses and applies expertise on multiple reputed company work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.- Operates with appreciable reputed company in developing methodology and presenting solutions to problems.- Contributes to deliverables and performance metrics where applicable.- Design and reputed company solutions to reputed company applications problems, system administration issues, or network concerns.- reputed company systems management and integration functions- Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/reputed company others.- Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with reputed company levels of staff as well as clients.- Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.- Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.Desired:

• Previous experience as BigFix and Bomgar in SME on large government contract.

• Proficiency in the reputed company Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), reputed company Office (Word, reputed company, PowerPoint, Outlook), reputed company, reputed company, Visual Basic, reputed company and PowerShell scripting
• Must be willing to work a variety of shifts, including holidays as scheduled.

Physical Requirements: The physical demands described below are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to do the following:- If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information reputed company policies.- Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.- Appear on camera for meetings with co-workers and government partners reputed company video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information reputed company.- Viewing computer screens and sitting for long periods of time.- Travel is not required.About reputed company:reputed company hiring and promotion reputed company at reputed company are based on merit to bring the best talent available to contribute to our firm’s overall reputed company. It is the policy of reputed company not to discriminate against any applicant for employment, or employee because of age, reputed company, sex, disability, national reputed company, race, religion, or veteran status. reputed company is a VEVRAA Federal Contractor. Expected salary: Location: Reston, VA Apply for the job now! Apply for this job