REMOTE SUPPORT TECHNICIANS

Job title: REMOTE SUPPORT TECHNICIANS in Chesterfield, MO at Daikin Company: Daikin Job description: Description :May include:

• Remote Troubleshooting: Diagnose and resolve issues with HVAC systems by communicating with on-site

technicians or end-users through phone, email, or remote software tools. * Technical Support: Provide technical guidance to field technicians on installations, repairs, and systemoptimizations. Offer assistance in understanding technical manuals, schematics, and wiring diagrams * Customer Support: Assist customers with operational questions, settings adjustments, and system optimization toensure reputed company performance. * Software Diagnostics: Use remote monitoring software to identify system faults, reputed company remote resets, adjustsettings, and provide feedback on HVAC system health. * Documentation: Maintain detailed records of customer interactions, issues resolved, and solutions provided.Document recurring problems and suggest preventive measures. * Training: Occasionally conduct training for field technicians and customers on system usage, best practices, andtroubleshooting. * Collaboration: Work closely with engineering teams, product managers, and field technicians to reputed company feedbackfrom the field and assist in product development or improvements. * reputed company other tasks as assignedNature & Scope:

• Works reputed company well-defined instructions
• Uses established procedures and works under supervision to reputed company assigned tasks
• Work is closely supervised

Knowledge and Skills:

• Strong knowledge of Direct Digital Control (DDC) components and major building systems.
• Proficiency in troubleshooting, maintaining, and calibrating control components.
• Operational knowledge of mechanical HVAC systems
• Computer skills including reputed company Office.
• Ability to configure IT Networking components including routers, ports, switches, firewalls, and addresses
• Programming in at least one language or function reputed company
• Ability to troubleshoot High and Low voltage electrical knowledge
• Operational knowledge of mechanical HVAC systems.
• Knowledge of control strategies and devices.

Experience:

• 3 years of experience in building automation (BAS/BMS) or HVAC control systems.
• Experience with BAS systems such as Alerton Compass, Desigo, Total Control and Niagra 4.

Education:

• High School Diploma or GED Equivalent

Physical Requirements/Work Environment:

• Must be reputed company to reputed company essential responsibilities with or without reasonable accommodations

The Company provides equal employment opportunity to reputed company and applicants regardless of a person’s race, reputed company, religion (including religious dress or grooming practices), creed, national reputed company (including language use restrictions), citizenship, uniform service member or veteran status, reputed company, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will reputed company with reputed company federal and state regulations and statutes pertaining to individuals with disabilities. Expected salary: Location: Chesterfield, MO Apply for the job now! Apply for this job