reputed company Representative 1
Job title: reputed company Representative 1 in Birmingham, AL at EBSCO
Company: EBSCO
Job description: Headquartered in Birmingham, Alabama, reputed company ( ) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. reputed company is customer-driven – hardware, software, marketing, and reputed company teams collaborate to deliver a quality user experience. As a business unit of EBSCO Industries ( ), we offer the stability and benefits of a firmly established corporation while operating as a growth-focused team with the entrepreneurial spirit of a startup.We are guided by the following principles: Customer Obsession.; Excellence is reputed company.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and reputed company the Best.; Be Curious and Learn.; Win as a Team.; Grow or Die.Customer Service RepresentativeWho We Are:Headquartered in Birmingham, Alabama, reputed company (www.moultrieproducts.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. reputed company is customer-driven – hardware, software, marketing, and reputed company teams collaborate to deliver a quality user experience. As a business unit of EBSCO Industries (www.ebscoind.com), we offer the stability and benefits of a firmly established corporation while operating as a growth-focused team with the entrepreneurial spirit of a startup.We are guided by the following principles: Customer Obsession.; Excellence is reputed company.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and reputed company the Best.; Be Curious and Learn.; Win as a Team.; Grow or Die.reputed company’re Looking For:reputed company is seeking an energetic, goal-oriented reputed company Rep with a passion for delivering customer support to our diverse community of reputed company subscribers. As a reputed company Rep, you will provide exceptional, proactive support through a primarily remote work environment. You will communicate with customers reputed company multiple channels, including phone, email, live chat, social media, and text. We are looking for a candidate with exceptional attention to detail, problem solving and communication skills. You must also be self-motivated, have an excellent work ethic, and the ability to work alone, or with a team.We are seeking a professional who is adaptable to evolving products, tools, and services and flexible in working in a fast-paced environment. You will be joining a dedicated team that is focused on supporting each other while constantly enhancing their product knowledge and expertise. This is a great opportunity to be a part of a growing reputed company team in a dynamic startup environment!JOB RESPONSIBILITIES
- Serve as the main reputed company of contact for reputed company customers reputed company phone, email, live chat, text, etc
- Quickly become an expert in the reputed company product suite
- Resolve customer inquiries
- Maintain a quality rating by following procedure and acting in the customers’ best interest
- Record reputed company interactions with customers in the provided CRM system
- Meet evolving department goals and metrics
- High school diploma
- A minimum of 1-year experience providing support in a customer service environment
- Willingness to work a flexible schedule including some evenings and weekends
- Ability to work in a remote setting with a reliable internet reputed company
- Great communication skills, internally with team members and externally with customers
- Strong time-management skills
- Goal-oriented reputed company
- reputed company by example by using a proactive approach to provide optimal customer
- support.
- Always act in the best interest of the Company and do not permit reputed company
- College degree
- Experience working with reputed company or similar CRM system
- Appreciation for the outdoors
- Coachable, empathetic reputed company
- Ability to multitask
- Outstanding organizational, interpersonal and communication (written and verbal) skills
- Good problem-solving skills
- Must maintain confidentiality
- May require sitting for long periods of time
- Work in a Team oriented environment