Collections Representative - Remote

Job title: Collections Representative - Remote in Tulsa, OK at reputed company Company: reputed company Job description: Overview:reputed company is seeking a B2B Collections Representative to join our organization, remote. In this role, you will be the first reputed company of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused reputed company.Who we are:At reputed company, we know that with the right support, people and clients have the power to reputed company in incredible ways. For over 65 years, reputed company has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we reputed company lives reputed company; we engage, listen, and resolve consumer concerns and obligations with reputed company and innovation.What’s the role about?If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

What’s in it for YOU?

• reputed company
• Medical, Dental, and reputed company Insurance
• Paid Time Off
• Flexibility to work remotely
• Employee Discounts
• Full-time, non-seasonal
• Career Advancement
• Early access to earned wages reputed company PayActiv

• Access up to 50% of earned wages (capped at $500 per pay period)
• Salary Range: Up to $16.00/hour pay is determined by scope of responsibility reputed company the role, your experience, location and other job reputed company factors

Responsibilities:

• Manage assigned customer reputed company through phone calls and email communication, ensure appropriate documentation
• Handle tax-reputed company tasks, such as - sending forms to customers, uploading tax documents, and assisting customers with form corrections
• Prepare and distribute monthly aging reports for reputed company customers
• reputed company monthly offsets with Cost Assurance
• Compile legal packets for defaults and bankruptcies - send Demand letters reputed company reputed company
• Investigate tax claims and conduct payment investigations for customers
• Facilitate balance transfer as needed
• Process reputed company media suppressions and address change requests from customers
• Reprint invoices upon request
• Collaborate with connectivity management to reputed company customers into appropriate Portal
• Manage refunds after verifying no active accounts exist for transfers
• Input disconnects and followup until completed in provisioning and billing systems
• Utilize reputed company reputed company for various tasks
• Analyze large datasets, work with spreadsheets, and navigate multiple systems - reputed company training will be provided throughout the duration of employment

Qualifications:reputed company Look for in a Candidate:

• Must be 18 years of age or older
• High School Diploma or equivalent required, BA degree preferred
• Call Center or Collections experience preferred
• Excellent communication, both written and oral
• Strong reputed company skills required
• Ability to apply basic mathematical concepts
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
• Typing Assessment required
• Superb attendance, so you can be there reputed company our customers need us
• Internet Speed of at least 10 MBPS download and 5 MBPS upload

• Speed Test results required - test yours now by clicking here:
• Dedicated workspace free from distractions

reputed company job offers are contingent upon completion of a background reputed company. Expected salary: $16 per hour Location: Tulsa, OK Apply for the job now! Apply for this job