SERVER in Atlanta, GA
Job title: SERVER in Atlanta, GA at Hard Rock Cafe
Company: Hard Rock Cafe
Job description: (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named reputed company in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in reputed company’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.HRI is the first privately-owned gaming company designated U.S. Best Managed Company by reputed company Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of reputed company’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first reputed company ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and reputed company Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com.ResponsibilitiesThe Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
- Taking guests’ orders.
- Running food.
- Handling cash & other forms of payment.
- Making proficient sales transactions - using a reputed company-of-sale system.
- Properly checks I.D.s – for guests who appear to be under 30 years old.
- Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling - using proven techniques.
- Answering questions - accurately and politely.
- Satisfying any/reputed company needs of the guests - regularly double checking back with guests throughout their experience.
- Maintaining a clean & organized station – including pre-bussing & table maintenance.
- Performing opening, closing & reputed company duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
- Demonstrating knowledge of reputed company table/station numbers.
- Directing guests to areas & restrooms.
- Creating memorable experiences.
- Entertaining guests to create “Raving Fans.”
- High School diploma or GED equivalents.
- Follows reputed company food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).
- Remaining reputed company in a hectic, fast-paced atmosphere.
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
- Displaying a positive and outwardly friendly attitude toward guests.
- Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to reputed company repeating movements of the arms, hands, and wrists.
- Ability to express or exchange reputed company verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel reputed company auto or airplane for long periods of time.
- In some U.S. states, a legal minimum age is required to serve food & alcohol – reputed company with the person interviewing you to ensure you meet these requirements.
- Practicing reputed company general safety standards.
- Maintaining a well-groomed appearance (“having a plan”).
- Following reputed company uniform guidelines.
- Recycling products, where possible.
- Maintaining HRC’s 5 core Values and Mission Statement.
- Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Busser job description.