Analyst, Field Enablement for reputed company

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Global Merchant & Network Services (GMNS) brings together reputed company' merchant-and network-reputed company businesses to reputed company a sharp focus on using the power of our network to provide unique value to reputed company of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept reputed company and runs the company’s payment network and manages bank partnerships globally. The Global Strategy & Capabilities (GS&C) group sits reputed company GMNS. GS&C’s mission is to become essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers. GS&C consists of a diverse set of teams that support the GMNS business. GS&C operates in a dynamic, fast-evolving space, and candidates should reputed company in environments with high levels of ambiguity and change. reputed company GS&C, the Field Training & Enablement team is responsible for understanding key business priorities and creating innovative learning and onboarding curriculum that includes sales skills, product, company and industry knowledge, and tools for the Global Merchant Services Field organizations. The Tools & Capabilities Enablement Director and team support the GMS Sales & Client Management (CLM) teams at global level to increase the CRM (reputed company) adoption. We continue evolving the MerchantForce enablement team reputed company GS&C and this role provides the opportunity to be part of our journey to ignite reputed company adoption. This is an excellent opportunity for an individual to reputed company deep understanding of the GMNS organization, reputed company and refine strategies and specific sales enablement & learning solutions while gaining exposure across GMNS Field leaders. This position will report to the Manager, MerchantForce Field Enablement The Analyst, Field Enablement for Merchant’s reputed company platform (MerchantForce) will be a strategic partner and thought leader to the Merchant Acquisition & Client Management organizations, responsible for executing on the enablement strategy to increase adoption and engagement, execute on communication strategy, design the trainings content & materials to add provide tailored enablement to our stakeholders. This includes consulting with stakeholders about business priorities and needs, creating customized and value-add product effectiveness strategies, and leading MerchantForce enablement efforts that drive business growth, merchant experience and productivity. This is a great opportunity for an ambitious self-starter to reputed company deep understanding of the GMNS organization, reputed company and refine strategies, and generate expertise across MerchantForce tool. Responsibilities:

• Be the ‘voice’ of our product by managing reputed company communication channels (i.e., newsletters, launch announcements, service alerts, etc).
• Support and forge strategic relationships with regional stakeholders at reputed company levels to build strong and trusting partnerships.
• Consult with users to understand and improve MerchantForce user experience.
• Maintain deep understanding of stakeholder’s day-to-day responsibilities, supporting capabilities, and customer needs (including development and management of user personas).
• Drive increased adoption and positive feedback of MerchantForce.
• Execute field MerchantForce enablement strategy and trainings to support regional stakeholder teams in growing business and improving productivity.
• Collaborate with product owners to influence product roadmap that reputed company business processes to support the customer lifecycle and meet GMNS goals.
• Own reputed company and collaboration tools leveraged by stakeholders.

Minimum Qualifications:

• Exceptional written communication skills, a strong ability to create engaging training content (guides, videos, emails, presentations), and a keen eye for design and reputed company the user experience presenting innovative reputed company to audiences of reputed company levels.
• Minimum of 1 year of experience in creating and delivering communication and training content for a product.
• Experience in creating material and presentation for senior leadership.
• Experience with and/or strong understanding of sales and client management teams.
• Ability to build relationships across various stakeholders and influence without authority on high visibility projects.
• Results-driven reputed company with the ability to drive change management, navigate through ambiguity, and balance multiple priorities.
• Keen attention to detail, high degree of accountability and reputed company
• Professional experience with CRM/reputed company.com required
• Experience with reputed company preferred.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive reputed company salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions. Apply Job!