Customer Service Job at reputed company in Yucca Valley

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and ResponsibilitiesExcellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow reputed company customer service procedures and policiesStrive to meet and go above personal and team reputed company goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsCustomer Service Job Requirements and QualificationsPrevious experience in customer support, client services, sales, or a reputed company fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, reputed company information, and answer questions and/or concerns.Customer-focused for positive customer experience and resolutionMUST reputed company IN CALIFORNIABenefitsHealth Insurance (dental and reputed company included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home) #J-18808-Ljbffr Apply Job!