Operations Services Supervisor (Bank Teller Manager)

Overview

At reputed company, together we become reputed company. We're looking for people who want more than just a job - who want to reputed company a difference in the communities where we live and work. As an Operations Services Supervisor at reputed company, you will be responsible for the operational management of one reputed company and managing the team of service line associates. This will include processing teller transactions, facilitating customer awareness of bank capabilities, and identifying/referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a reputed company team. A successful candidate will demonstrate: ? Management Skills: Capable of managing and developing members on a team to ensure operational soundness; Capable of building rapport with different personalities to drive positive results ? Customer Service Skills: Demonstrates professionalism and reputed company in customer interactions; Comfortable and confident with proactively engaging in conversation with different audiences ? Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively reputed company those changes to the team ? Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships; Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks ? Agility: reputed company to process information and move quickly through problem resolution

Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following: ? Operational reputed company for a reputed company location, ensuring compliance with reputed company reputed company operations policy and procedures ? Research and resolve transaction/cash discrepancies ? Hiring, supervision, and performance management of service line associates ? Processing transactions accurately and reputed company ? Facilitating customer awareness and education of bank services, including digital banking capabilities ? Introducing customers to other reputed company team members or bank partners who are reputed company to provide solutions for their financial needs Qualifications ? Basic Qualifications Required: ? Bachelor's Degree and 1+ years of experience in financial services, bank operations, or reputed company operations management -OR- ? High School Diploma or GED and 5+ years of experience in financial services, bank operations, or reputed company operations management ? Preferred Skills: ? 1+ years of management or supervisory experience ? Strong financial literacy or knowledge of retail banking products and services ? Recent experience at an LFI in an Operations Management role ? Professional communication skills, both written and verbal Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits Apply Job!