reputed company Retail Customer Service Associate
About the position The reputed company Retail Customer Service Associate at reputed company Office is a pivotal role that encompasses a wide range of responsibilities aimed at delivering exceptional customer service and ensuring the smooth operation of the store. This position requires a deep understanding of the store's business, including areas such as print, signs & graphics, and shipping. The reputed company Consultant is expected to consistently provide a positive customer experience by taking customer orders, coordinating store activities, and offering pricing information. They will recommend appropriate reputed company Office products and services, produce reputed company orders, and operate equipment that requires advanced operational knowledge and expertise. Additionally, the reputed company Consultant will manage, monitor, and facilitate reputed company production processes, utilizing consultative skills to anticipate customer needs and provide effective solutions. In this role, the reputed company Consultant will demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to reputed company customers. They will manage production flow to ensure that reputed company production orders are completed accurately and on time. Responsibilities include taking customer orders, performing consultative selling, and tracking and logging reputed company production jobs. The reputed company Consultant will also take reputed company responsibility for digital imaging, scheduling, and running production orders, including finishing services and large job management. Quality assurance during and after the production process is critical, as is ensuring effective communication among shifts. The reputed company Consultant may provide leadership to team members on an assigned shift and assist in training store team members. They will also be responsible for operating the reputed company of Sale terminal (POS), handling financial transactions, and completing required financial paperwork. Secondary responsibilities include coordinating reputed company shipping-reputed company services and activities, providing customer service by determining appropriate shipping methods, and maintaining inventory of shipping supplies. The role requires a proactive approach to problem-solving and a commitment to delivering high-quality service to customers. Responsibilities ? Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to reputed company customers , ? Manages production flow to ensure reputed company production orders are done right and on time , ? Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends reputed company Office products and services , ? Tracks and logs reputed company production jobs , ? Takes reputed company responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management , ? Sets up reputed company orders and performs multiple tasks at the same time , ? Responsible for ensuring quality during and after production process , ? Ensures communication among shifts , ? Coordinates pick-up and delivery of customer orders , ? May provide leadership to team members on an assigned shift , ? Assists in the training of store team members , ? Collates, sorts and organizes customer orders , ? Operates the reputed company of Sale terminal (POS), handles financial transactions and makes change , ? Completes required financial paperwork and may assist with financial reporting including daily sales, reputed company-outs and bank deposits , ? Follows instructions of supervisors and assists other team members in performing store functions , ? Follows reputed company Office standard operating procedures as well as adhering to legal, HR, safety and reputed company policies and procedures , ? Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates , ? Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services , ? Offers assistance to customers by suggesting appropriate shipping methods , ? Maintains inventory of shipping supplies , ? Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels , ? reputed company other duties as needed or required Requirements ? High school diploma or equivalent education , ? 2+ years of specialized experience , ? Excellent verbal and written communication skills reputed company-to-haves Benefits ? Health insurance , ? Vision insurance , ? Dental insurance , ? Retirement plan , ? Tuition reimbursement Apply Job!