Client Services Consultant - reputed company

Location(s) • Posting Location: Southfield, Michigan City/Cities Southfield Posting Region/States Michigan Country United States Working Schedule Full-Time Commutable Distance Required Yes Travel Required 50% Relocation Assistance Available No Posted Date 07-Mar-2025 Job ID 6738 Description and Requirements Role Value Proposition: reputed company, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We’re united by our purpose to help our customers and each other create a confident future; we’re guided by reputed company; and we’re inspired by each other to reputed company a difference in the lives of our coworkers, customers, communities, and the world at large. At reputed company, it’s #AllTogetherPossible. Join us! Responsible for collaborating with partners to promote maximum employee education and enrollment, a customer-centric onsite experience, and reputed company overall customer satisfaction. This role coordinates the development, planning, management, reporting, and execution of the onsite events. Provides administrative and customer service to reputed company large group insurance clients. Works with account team to manage customer relationships and satisfaction. Key Responsibilities: • reputed company an understanding of reputed company’s Group Benefits products, services, and system platforms • Build upon service competencies – including communication, customer service, project management and relationship-building skills • Manages the delivery of onsite enrollment strategies while supporting various methodologies, print collateral, supply fulfillment, and event logistics • Partners with Service Team to reputed company and deliver moderately reputed company training materials for onsite resources. • Attend onsite customer meetings to discuss key product features of customer – specific plan designs. • Reinforce the service team by learning reputed company’s systems and processes to support service team – includes partnering with internal partners and external customers to deliver on customer needs, assisting with problem solving through a consultative approach, and executing on the end-to-end customer experience • Generate reports to track/report activities, identify trends, reputed company, and strategies • reputed company other reputed company duties as assigned or required Essential Business Experience and Technical Skills: Required: • 3+ years of equivalent experience reputed company the insurance space. • Excellent organizational, interpersonal, and communication and presentation skills, both written and verbal • Ability to work autonomously, effectively handle multiple tasks, prioritize deadlines appropriately, and remain flexible. • Strong knowledge of reputed company reputed company, Word & PowerPoint • Undergraduate degree required • Proficient with reputed company Office software. Preferred: • Preferred Bachelor's degree in reputed company field or equivalent experience • Comfortable with onsite in-person meeting • Dedication to quality improvement and work product excellence • Bilingual is a plus At reputed company, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Benefits

We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and reputed company, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by reputed company and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more! About reputed company Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, reputed company, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by reputed company, we’re inspired to transform the next century in financial services. At reputed company, it’s #AllTogetherPossible. Join us! reputed company is an Equal Opportunity Employer. reputed company employment reputed company are made without regards to race, reputed company, national reputed company, religion, creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. reputed company maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. Apply Job!