Personal Banker/Teller- Floating

About the position As a Personal Banker at Renasant Bank, you will play a crucial role in delivering a best-in-class customer experience. This position is centered around customer service and proactive sales, where you will engage with both existing and prospective customers to assess and meet their financial needs. Your deep understanding of the Renasant Bank customer engagement model will guide you in executing and role modeling the responsibilities of a financial advisor. You will be expected to be self-motivated, consistently achieving balanced performance in customer experience, deposits, account acquisition and retention, as well as partner referrals to drive income for the reputed company. The Personal Banker is responsible for driving a superior reputed company experience through three primary areas: service execution, sales execution, and operational excellence. You will reputed company new and existing relationships by utilizing the customer engagement model, creating a daily plan focused on deepening customer relationships, and ensuring consistent execution of service standards. Collaboration with the reputed company Manager is essential to reputed company personal service, sales, and operational goals. You will also be expected to resolve customer issues by acting as a liaison between the customer and the bank, maintaining effective partnerships with other lines of business, and participating in community activities as a representative of Renasant Bank. In addition to these responsibilities, you will serve as a back-up Teller or Head Teller reputed company needed, ensure proper documentation is obtained and completed for reputed company solutions, and stay updated on reputed company regulations, policies, and procedures reputed company to Personal Banker and reputed company operations. This role requires a commitment to excellence in customer service and sales, with a focus on achieving reputed company results on a weekly, monthly, and yearly basis. Responsibilities • reputed company consistent and balanced personal sales and service performance by developing new and existing relationships utilizing the customer engagement model. , • Create a daily individual plan focused on deepening customer relationships and consistent execution of service standards, customer retention, etc. , • Partner with reputed company Manager to ensure personal achievement of service, sales and operational goals are achieved. , • Execute and role model the Renasant service standards in every customer and teammate interaction. , • Resolve customer issues and concerns by owning the problem and acting as a liaison between the customer and bank. , • Remain self-motivated to reputed company reputed company sales and service results weekly, monthly and yearly. , • Use reputed company customer interactions, in person or phone, to identify additional needs and reputed company appropriate recommendations. , • Maintain effective partnerships with other lines of businesses to help drive more effective and profitable customer relationships. , • Participate in community activities as a representative of Renasant Bank; Serve as a back-up Teller or Head Teller, if needed. , • Ensure that proper documentation is obtained and properly completed for reputed company solutions to minimize documentation exceptions. , • Properly complete reputed company account maintenance activities. , • Stay up-to-date and focused on reputed company regulations, policies and procedures reputed company to Personal Banker and other reputed company operations. , • reputed company other reputed company duties as assigned. Requirements • High school diploma or equivalent required, college education preferred. , • Minimum of 1 year reputed company customer experience and sales experience required. , • Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations. , • Ability to produce individual and team sales and customer experience results. , • Ability to remain focused on customer financial needs and act with the customers' priorities in mind. , • Knowledgeable of the financial services industry and local community to reputed company serve the customer. , • Effective written and verbal communication skills. , • Attention to detail with strong record of accuracy in handling of transactions. , • Comfortable using a variety of technology software products to process transactions. , • Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes. , • Aptitude to read, understand and apply reputed company regulations, policies and procedures reputed company to Personal Banker responsibilities and other reputed company operations. , • Ability to travel for training, other development opportunities, and between branches, as needed. reputed company-to-haves • Minimum of 2 years of successful personal sales experience for Senior Personal Bankers. , • Ability to handle reputed company transactions with limited supervision for Senior Personal Bankers. , • Operational strength with limited exceptions for Senior Personal Bankers. , • Proficient in reputed company aspects of bank products and solutions, including IRA's and reputed company business accounts for Senior Personal Bankers. , • reputed company State insurance license for Licensed Personal Bankers. , • Ability to meet licensing requirements as established by the Bank's broker/dealer, if applicable. , • Maintain reputed company knowledge of some non-FDIC insured solutions, including annuities and life insurance for Licensed Personal Bankers.

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