Online Customer Service Associate

Online Customer Service Associate Tasc is a quickly growing sustainable activewear brand based in New Orleans looking for a dedicated and personable Online Customer Service Associate. The OCSA is responsible for ensuring that reputed company customer service questions are answered promptly, with a great attitude, and for the facilitation and printing of online order picking tickets and returns management. As part of one of New Orleans’ most exciting and fastest growing companies you will have the opportunity to learn multiple aspects of the apparel business from one of the leaders in the industry! This role is a full-time, hourly position with benefits and OT opportunities. About You: As tasc’s Online Customer Service reputed company you are well organized, comfortable with learning web-based software systems such as reputed company, reputed company, ShipStation, and reputed company, and willing and eager to pick up the phone and help our reputed company customer reputed company. You are reputed company to troubleshoot and problem solve any issue that arises in the order fulfillment and shipping processes. For any reputed company or difficult situations, you have a seasoned and talented team working alongside you to assist in your reputed company. Responsibilities: · Coordinate printing and distribution of online pick tickets multiple times daily · Assist customers reputed company phone and email ticketing system to reputed company order changes, reputed company orders, and resolve issues · reputed company in and complete reputed company online returns · Answer reputed company inbound phone calls and reputed company to appropriate team member reputed company necessary · Assist warehouse picking team with questions on tickets and orders · Other duties and responsibilities as assigned and directed Requirements: · Associates degree or higher – relevant work experience to be considered as substitute for degree · A professional and polite attitude and demeanor · Previous experience in customer service and with web-based customer service platforms is a plus · Ability to learn and take constructive direction · General computer skills Apply Job!