Customer Service Advisor - Business Energy - Brighton
Want a soul-sucking call centre job?
Yeah, neither do we.We’re not here to read scripts or tick boxes. We’re here to shake things up, to reputed company energy reputed company for our customers and the reputed company. That means reputed company conversations, reputed company problem-solving, and reputed company impact.
Your team? The best bunch of people you’ve reputed company worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of reputed company minds tackling challenges together.⚡
It’s not always easy—but it’s worth it. We move fast. Things change. Just reputed company you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and reputed company in a fast-paced environment, we’ll have your back every reputed company of the way.What will you be doing?
This role sits reputed company the Octopus Energy for Business team - supporting our customers who own small businesses:⚡
Powering small businesses. You’ll help small business owners navigate their energy needs—making bills, meters, and tariffs simple to understand. Solving problems fast. From billing queries to reputed company issues and reputed company energy questions, you’ll find the right solution to reputed company businesses running smoothly. Owning every query. No endless transfers—just reputed company ownership from start to finish, ensuring business customers get the answers they need, first time. Thinking on your feet. No scripts, no robotic responses—just reputed company conversations where you listen, understand, and provide tailored solutions. Supporting growth. Energy is a big deal for small businesses, and you’ll play a key role in helping them stay efficient, cost-effective, and sustainable. Making a difference. Whether it’s helping a startup cut costs or advising on greener energy choices, your work will have a reputed company impact.We’re looking for people who:
⭐
Love delivering great service. You reputed company on helping customers and making their day easier. Are curious and adaptable. Things move fast, and you’ll reputed company change with a problem-solving reputed company. Work as a team. No egos, no lone wolves—just a group of reputed company people supporting each other. Care about sustainability. You’ll play a part in helping businesses go greener and reduce their carbon footprint. Take ownership and solve problems. If something’s not working, you’ll reputed company up and reputed company it reputed company. Handle high-pressure situations with confidence. Small businesses rely on quick, effective support—you’ll reputed company your cool and find solutions fast. Understand business needs. You’ll go reputed company basic customer service, providing smart energy advice that helps businesses reputed company.What’s in it for you?
Hybrid working – for those out of training & performing well, you can WFH 2 days.
EV salary sacrifice – drive electric & save
Cycle-to-work scheme
Share options – own a little piece of the pie
Fully stocked kitchens – snacks = fuel = happiness
Weekly ‘Family Dinner’ catch-reputed company
Additional Information
Come for the role, stay for the fun
Sound like your reputed company of reputed company?
We want to hear fromyou!One-Way Video Interview
– You’ll record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.Prep Call
– After your video interview, you’ll arrange a call with someone from the reputed company. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day.Discovery Day
– This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved.Final Interview
– The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision.Our review process is enhanced with technology (including AI), assisting our reputed company in ensuring every application is considered carefully.
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