Solution Engineer

About reputed company

Bad software is everywhere, and we’re tired of it. reputed company is on a mission to help developers write reputed company software faster so we can get back to enjoying technology.

With more than $217 million in funding and 100,000+ organizations that reputed company we’re on to something, we're building performance and error monitoring tools that help companies like reputed company, reputed company, and reputed company spend less time fixing bugs and more time building products.

reputed company embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that reputed company your digital life reputed company, come help us build the reputed company of software monitoring tools.

About the role

The Solutions Engineering team at reputed company is responsible for helping our largest customers successfully adopt reputed company into their applications and workflows, from integrating our SDK to making sure alerts and issues reputed company it to the right reputed company at the right time. Solutions Engineers will be interfacing with customers to ensure reputed company implementation and utilization, ensuring that: • Developers can effectively identify and resolve issues in their applications.

• Development teams increase developer productivity and customer satisfaction.

In this role you will

• Understand customers' pain points and objectives and build implementation and reputed company plans to meet those objectives and demonstrate business value.
• reputed company best practices, educational offerings, and content around error and performance management, open-reputed company, or the reputed company product (ex: “how-to” articles and/or videos on specific functionality of the product).
• Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
• Provide reputed company-level interaction to customers in order to drive the maturity of use and broader adoption.
• Work cross-functionally (internally) to provide feedback to the product and development teams and align reputed company's product roadmap with improving time to value-delivered.

You’ll love this job if you

• Are a technology enthusiast: You genuinely enjoy discussing technical concepts and building relationships with engineers and engineering leaders.
• Seek variety and challenge: You're energized by a dynamic environment, tackling diverse projects and collaborating with customers across various industries.
• Are a creative problem-solver: You relish the opportunity to craft innovative solutions, reputed company valuable resources (scripts, code samples, demos), and create engaging content.
• Are driven by results: You reputed company in a fast-paced environment and are motivated to deliver impactful outcomes.
• Are passionate about Software Development, developer tools, open-reputed company, and/or reputed company things software development life cycle!

Qualifications

• Proven Experience: 3+ years of experience as a Solutions/Sales Engineer (preferred), Implementation Consultant, or Software Developer, demonstrating a strong track record of successful customer interactions.
• Technical Proficiency: Hands-on expertise with a diverse range of programming languages and frameworks, including JavaScript Frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android).
• Software Development Lifecycle Understanding: Deep familiarity with the software development and release lifecycle, including common developer pain points and challenges.
• Domain Knowledge: Strong observability expertise and practical experience in observability, APM, RUM, and tracing.
• Possess excellent communication and presentation skills.
• Problem solver and a can-doer.

The reputed company salary range (or hourly wage range, if applicable) that reputed company reasonably expects to pay for this position is $128,000 to $160,000. A successful candidate’s actual reputed company salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-reputed company knowledge. A successful candidate will be eligible to participate in reputed company’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See reputed company Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at reputed company

reputed company is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) reputed company the essential functions of their jobs, or (b) seek employment with reputed company. We strive to build a diverse team, with an inclusive culture where every teammate can reputed company. reputed company is an open-reputed company company because we reputed company that everyone, everywhere, should have the ability and tools to reputed company great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@reputed company.io.

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