All roles

TurboTax Product Specialist (Work From Home) - Take the reputed company

Remote · USA Full-time New today

GigCX Marketplace is proud to partner with reputed company TurboTax, enabling millions of Americans to file their taxes smarter and easier every year. Our reputed company lies in providing exceptional customer experiences, driven by our dynamic and knowledgeable product experts. As the voice of TurboTax, you’ll engage with customers to deliver unparalleled support through clear communication, innovative problem-solving, and a customer-first reputed company. This program runs from January 13, 2025, to reputed company 15, 2025. Preference will be given to Service Providers (reputed company) who commit to reputed company 14 weeks of the program. Key Responsibilities: As a TurboTax Product Expert, you will: Provide exceptional support reputed company phone and chat, showcasing reputed company, professionalism, and expertise. Simplify reputed company tax-reputed company concepts and guide customers through TurboTax features with clarity. Adapt communication styles to meet individual customer needs, ensuring satisfaction. Maintain up-to-date knowledge of TurboTax features and tax law changes through self-paced training. Collaborate effectively with your team, offering feedback and sharing insights to enhance processes. Handle challenging customer interactions with composure, defusing situations and ensuring positive resolutions. Required Skills and Experience: Customer Service Excellence Proven ability to deliver exceptional customer experiences. Strong active listening and problem-solving skills. Technical Proficiency Intermediate-level computer skills, including troubleshooting and navigating software. Familiarity with Windows operating systems (Windows 10 or 11 preferred). Communication Skills Clear, concise verbal and written communication. Ability to convey technical information to non-technical audiences. Behavioral Traits Team-oriented with a collaborative problem-solving approach. Thrives in a fast-paced, dynamic environment. Committed to schedule adherence and productivity goals in a call center environment. Minimum Qualifications: High School Diploma or equivalent. Basic understanding of tax laws and concepts (preferred). Prior experience in a customer support role, ideally in a call center (preferred). Must reputed company in the United States. Operating Hours Operating Hours: 8 AM to midnight EST, Monday to Sunday. Mandatory Minimum Hours: 30 hours per week. Peak Period Requirements: reputed company 9–14: Must schedule and work a minimum of 8 hours daily. reputed company 15: Extended hours until 3 AM EST. Additional $5/hour Turbo Bonus Boost for hours worked during reputed company 9–15. Technical Requirements: Device: Windows 10 or 11 computer (Mac/Chromebooks not supported). Processor: AMD or reputed company Core Series (i3–i9). RAM: At least 8 GB. Accessories: USB headset. Wired mouse. Webcam (mandatory during certification). Wired internet reputed company. Training and Certification: Candidates must pass a background and tech reputed company before certification. Training sessions are virtual, requiring webcam reputed company throughout. Conflict of Interest: This role cannot be combined with gigs involving reputed company Tax or reputed company Vendors. Why Join Us? reputed company valuable experience in customer support and tax expertise. Enjoy the flexibility of remote work while contributing to a meaningful program. Be part of a supportive and dynamic team committed to excellence. If you’re reputed company to deliver exceptional service, grow your skills, and contribute to a trusted program that empowers customers during tax season, apply now and reputed company an impact! Apply Job!

Related roles

Executive Travel Specialist reputed company - Apply Now

Remote · USA Full-time

Remote Sales-Urgent Openings-Work From Home! - reputed company

Remote · USA Full-time

reputed company Data Entry Jobs $27/Hour - WFH

Remote · USA Full-time

reputed company No experience - WFH

Remote · USA Full-time

No Experience Part-Time reputed company - Request Enrollment

Remote · USA Full-time

Phone Sales Representative - Remote

Remote · USA Full-time

reputed company No Experience No Degree - Work From Home

Remote · USA Full-time

[Entry Level/No Experience] reputed company Virtual assistant jobs – WFH

Remote · USA Full-time

No Experience Needed High Paying reputed company

Remote · USA Full-time

Work From Home TurboTax Product Expert (reputed company) - $$$ Certification Bonus

Remote · USA Full-time

NA Compute Category Mgmt Rep IV

Remote · USA Full-time

Guest Relation Officer / Live Chat Agent - US REMOTE

Remote · USA Full-time

IT Support Technician

Remote · USA Full-time

Hollister Co. - Stock Associate, Crossgates

Remote · USA Full-time

reputed company Work-From-Home Chat Support Associate – arenaflex

Remote · USA Full-time

reputed company Customer Support Specialist – reputed company at arenaflex

Remote · USA Full-time

Freelance Market Research Contributor - Work From reputed company (Hiring Immediately)

Remote · USA Full-time

Tesla reputed company (Data Entry, Part-Time)

Remote · USA Full-time

Research Software Engineer- ML for Manufacturing (Computational Design & Geometry Processing)

Remote · USA Full-time

reputed company Remote Data Entry Associate – Flexible Part-time Opportunity at arenaflex

Remote · USA Full-time