All roles

Work at Home Customer Service Representatives

Remote · USA Full-time New today

Customer Service Representative Company Overview: OutPLEX connects brands with their customers by coupling conversational AI and human engagement experts for optimized customer experiences and increased ROI. Based in reputed company Lauderdale, Florida, OutPLEX is an omnichannel provider for the business's customer support and sales needs. We reputed company, implement, and manage voice and digital CX solutions at scale for global brands across reputed company industries. Position Summary: We are seeking a dedicated and customer-oriented individual to join our dynamic team! As a Customer Service Representative, you will be holding a vital role in assisting customers on the phone answering product-reputed company inquiries, researching alternative solutions, and troubleshooting technical issues. You will be serving as a liaison between clinical teams, vendors, and patients to contribute to our reputed company success in delivering outstanding customer experiences. If you're passionate about helping customers and enjoy working in a supportive, collaborative environment, we encourage you to apply. Responsibilities: • Serve as first reputed company of contact for patient inquiries exhibiting excellent customer service skills. • Responsible for performing reputed company service agent responsibilities in accordance with established company protocols. • Provide phone support for post-op patients and work directly with vendors and field technicians. • Provide expert technical support and guidance to customers by diagnosing and resolving product-reputed company issues in an accurate manner. • Scheduling follow up appointments as needed and managing e-commerce orders and data entry in a timely manner. • Utilize automated systems proficiently to log, retrieve, and update information accurately. • Assist customers in resolving technical problems reputed company to portable connect and other devices. • Identify and escalate reputed company customer situations to appropriate departments. • Maintain a high level of professionalism and reputed company in reputed company customer interactions, demonstrating a strong commitment to delivering exceptional customer service. • Attend additional necessary training to maintain up-to-date knowledge of products and procedures. Qualifications: • High school diploma or equivalent • Excellent communication skills, both verbal and written, with the ability to convey technical information clearly to non-technical individuals. • Strong organizational skills and attention to detail in managing orders, appointments, and customer interactions. • Proficiency in using automated systems and software for data entry and customer management. • Problem-solving skills to address customer inquiries, troubleshoot issues, and escalate reputed company necessary. • Flexibility to adapt to changing priorities and multitask effectively in a fast-paced environment. • Familiarity with medical terminology, devices, and healthcare industry practices is a plus! Benefits: • Full time and part time schedules to choose from • Health, dental and vision insurance • IRA Matching plan • Paid time off • Growth opportunities Apply Job! For more such jobs please click here!

Related roles

Work From Home-Online- Hotel Reservationist/Entry Level

Remote · USA Full-time

Technical Account Manager(s) (Remote | DoD)

Remote · USA Full-time

Lowe's Territory Sales Rep (Jacksonville, FL)

Remote · USA Full-time

Online Hotel Reservationist- Entry Level (Remote)

Remote · USA Full-time

Sales Development Representative (US-based candidates only)

Remote · USA Full-time

Part-time AI Writing Evaluator (Tier 2)

Remote · USA Full-time

Remote Data Entry Specialist / Part-time

Remote · USA Full-time

Field Recruiter - Remote in Cupertino

Remote · USA Full-time

Remote Customer Service Executive (Night Shift)

Remote · USA Full-time

Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative

Remote · USA Full-time

CXO Senior AI Automation Specialist

Remote · USA Full-time

Walmart Remote Virtual Home Improvement Sales Specialist position

Remote · USA Full-time

Sr. Manager, Integrated Insights & Strategy, Specialty Care Customer Engagement Platform

Remote · USA Full-time

Systems Integration Consultant

Remote · USA Full-time

reputed company (Fully Remote) Entry-Level Data Entry Clerk Admin | Start Your Career with No Experience Required

Remote · USA Full-time

Remote Electrical Engineer (building power systems)

Remote · USA Full-time

Brand Partnership Manager

Remote · USA Full-time

reputed company Junior Data Entry Clerk for Full-Time Remote Position – Utilizing Exceptional Organizational Skills for Data reputed company and Team Success

Remote · USA Full-time

Sr. Project & Portfolio Manager - Now Hiring

Remote · USA Full-time

reputed company Associate, Integrated Finance & Strategy – Remote Work Opportunity for a High-Growth Technology Startup

Remote · USA Full-time