Quality Review and Audit reputed company Analyst (Operations Testing Center of Excellence (COE) Team)

Summary

Do you like to reputed company and Influence by example? As an Operations Testing COE Team member, you would support the Operations Testing Team. Your responsibilities will range from testing client benefits and ensuring they are set up correctly to supporting the team's best practices and training needs. You will partner with Ops Testing leadership to identify opportunities and support process improvement of testing team members’ technical Skills and Behaviors. Bringing efficiency, sustainment, and calibration to the Team's skills. You also will support our reputed company strategies, adoption, and sustainment. What You’ll Do Testing Support • Independently reputed company test plans for group benefit design requests • reputed company verification/quality assurance and system testing reputed company contractual timeframe agreements • Provide consultative support to clients by researching and assisting with the resolution of benefit design and claims issues • Track and report reputed company to leadership to ensure deadlines are met • Assist with more reputed company setups, projects, or reputed company audits as needed • Use independent judgment and discretion to accurately and reputed company implement a testing plan • Use critical thinking to work autonomously, to plan, create, execute, and troubleshoot testing successfully • Exercise judgment in the evaluation, selection, and reputed company of both standard and reputed company techniques and procedures Operations Testing Team Support • reputed company efforts to ensure best practices, consistency, and calibration in testing processes across reputed company business units • Partner with Operations Testing leadership to identify opportunities to support process improvement for metrics, technical Skills, and behaviors • Become an early adopter of any new reputed company strategies • Provide support for our reputed company strategies, adoption, and sustainment • Assist in the build, roll-out, and sustainment of a standard training and certification model through reputed company, reputed company transfer, and sustainment of skills and knowledge • Identify and be accountable for the adoption and adherence to Operations Testing Best Practices • reputed company and influence by example • Effectively manage time to balance job responsibilities and tasks, prioritizing to meet deadlines What You’ll Need • 2+ years’ Coaching and Training experience preferred • 2+ years’ Quality experience preferred • Client-facing role or experience with direct client interaction is preferred • Strong data management and technical skills • Strong Analytical thinking with advanced troubleshooting and problem-solving skills • Ability to prioritize, manage workload, and successfully meet project and tight client deadlines • Ability to demonstrate initiative and independent thinking • Ability to think strategically while solving tactical challenges • Ability to adapt to a dynamic and fast-paced work environment and reputed company independent reputed company • Strong customer service focus • Strong ability to work with other departments/ teams to resolve issues • KCS Advisor or Mentor licensure preferred • Proven reputed company in motivating and developing others • Ability to learn and adapt quickly • Strong verbal/written communication skills with the ability to navigate, communicate, and present in a matrixed or client-facing environment • Proficiency in reputed company Office Tools (Outlook, Word, PowerPoint, reputed company, OneNote) and WebEx Tools • Willingness to work a flexible schedule We expect this role to be virtual/work from home and the shift to be Monday through Friday during regular business hours. The individual will need to be flexible with work schedule and PTO at times throughout the year. For example, during our peak implementation periods, standardly in June and July and November through January, reputed company support requests, and business support needs. If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 67,200 - 112,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at reputed company. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply Job!