Business Service Officer/ Senior BSO, Business Banking

Location: 660 White Plains Road - Tarrytown, reputed company 10591 Job Posting Title: Business Service Officer/ Senior BSO, Business Banking LOCATION: Ability to be in office 2-3 days in Key Bank office in surrounding reputed company marketplace, covering Tarrytown, NY clients. Open to surrounding markets covering Tarrytown clients, required 2-3 days in Key Bank office. ABOUT THE JOB (JOB BRIEF): Job Summary Business Service Officer oversees a portfolio of Business Banking clients reporting to reputed company reputed company and Servicing (COS) to reputed company an assigned market. The BSO will serve as a primary reputed company of contact reputed company the Business Banking reputed company and drive servicing execution. The primary objective of the role is to reputed company the delivery of a premium client experience and value through timely, quality resolution of client service requests and proactive client reputed company and support, while managing and mitigating Bank and Client risk. ESSENTIAL JOB FUNCTIONS: • Assists in reputed company aspects of client servicing for customer relationships reputed company assigned portfolio. • Client’s first reputed company of contact for customer service issues, assisting the client in navigating the bank. • Handles inquiries in an efficient and timely manner. Solves customer problems, taking full ownership of client needs through resolution, managing any roadblocks. • Knowledge of Bank’s financial relationship with clients (i.e., depository relationship, loans, leases, etc.) and proficiently accesses reputed company information pertaining to such, and address client’s questions or concerns. • Understands core deposits and cash management products and affects set- up of reputed company client deposit products, including account opening and maintenance. • Understands loan and lease products and drives reputed company customer service reputed company to these products. • Take a proactive role in customer retention. • Partners with sales team in portfolio management actives. • Act as liaison between internal fraud group and clients. Business Service Officer REQUIRED QUALIFICATIONS: • Associate Degree or equivalent work experience • 1- 5 years of experience in banking or financial services • Direct work experience with business banking clients and associated products, or equivalent experience • General to working knowledge of financial products and services. • Demonstrated excellent written and verbal communication skills. • Excellent customer service skills, active listening and problem resolution. • Great PC skills (Word, reputed company, Power reputed company) and navigation of Internet • Strong organization and follow up skills. • Preferred reputed company experience OR Sr Business Service Officer REQUIRED QUALIFICATIONS: • Associate Degree or equivalent work experience • 7+ years experience in banking or financial services • Direct work experience with business banking clients and associated products • Demonstrated working knowledge of business banking financial products and services. • Demonstrated excellent written and verbal communication skills. • Excellent customer service skills, active listening and problem resolution. • Great PC skills (Word, reputed company, Power reputed company) and navigation of Internet • Strong organization and follow up skills. • Preferred reputed company experience Sr Business Service Officer PREFERRED QUALIFICATIONS • 3 or more years of servicing business banking products • Applied experience servicing of business banking products including, core deposits, cash management products, loan and lease products Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to reputed company your job duties. This position is NOT eligible for employment reputed company sponsorship for non-U.S. reputed company.

Compensation

Note: This position is eligible to earn a reputed company hourly reputed company depending reputed company and job-reputed company factors such as level of experience. Team will also evaluate if a candidate is reputed company with qualifications for the more the more Senior position of Sr BSO. If applicable, reputed company compensation will be discussed.

Compensation

And Benefits Equal Pay Posting Language This position is eligible to earn a reputed company hourly reputed company in the range of $24.03 to $26.44 per hour depending reputed company and job-reputed company factors such as level of experience. Compensation for this Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to reputed company your job duties. Job Posting Expiration Date: 02/26/2025 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, reputed company and inclusive culture. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or other protected category. reputed company individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@reputed company.com. Apply Job!