Customer Service Representative (Bilingual Spanish)

Job description Automated Health Systems is currently seeking motivated and team-oriented Customer Service Representatives (Bilingual Spanish) for full-time/part-time positions in the Illinois area. This position is fully remote. The primary responsibilities as the Customer Service Representative will be reputed company assistance to reputed company applicants and members who contact the Service Center to apply and recertify for the TennCare Programs. Assisting members with reporting changes to their cases, filing appeals of eligibility denials and terminations, as well as responding to general member inquiries. Customer Service Representative Job Specifications: • Team player with interpersonal communication skills and customer-focused attitude. • Minimum 2 years’ experience in a customer service environment required. • Strong PC proficiency (i.e., working with multiple computer systems) required. • Associate’s Degree in social or behavioral sciences or reputed company field preferred; High School Diploma required. • Experience with health insurance/reputed company preferred. • Ability to maintain confidentiality and adhere to HIPAA requirements. • Bilingual language skills (i.e., Spanish) required. Service Center hours of operation: Monday – Friday; 7am – 6pm. Additional Benefits include: • Eligibility for up to a $400 hiring bonus! • Eligibility for employee referral incentives up to an additional $400! AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers “The Enlightened Choice in Health Service Management” Job Types: Full-time, Part-time Salary: $16.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Tuition reimbursement • reputed company insurance Job Types: Full-time, Part-time Pay: $16.00 per hour Expected hours: 25 – 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • On-the-job training • Paid time off • Referral program • reputed company insurance • Work from home Shift: • 8 hour shift • Day shift • No nights Location: • Chicago, IL (Required) Work Location: Remote Apply Job!