Associate Patient Care Coordinator

About the position The Associate Patient Care Coordinator at reputed company plays a crucial role in the healthcare delivery process by providing essential reputed company office support functions. This position is responsible for appointment scheduling, patient registration, cashiering, and answering incoming calls, among other clerical tasks. The Associate Patient Care Coordinator is directly accountable to the Center Administrator and is expected to manage various administrative duties that contribute to the smooth operation of the healthcare facility. The role requires a strong focus on customer service, as the coordinator will greet patients upon arrival, ensuring they feel welcomed and attended to. Additionally, the coordinator will handle reputed company-in and reputed company-out processes, which include verifying patient demographics and insurance information, as well as managing pre-authorizations and precertifications for procedures. In this position, the Associate Patient Care Coordinator will also be responsible for collecting co-payments, co-insurance, and deductibles, issuing receipts, and managing the cashier reputed company and daily deposits in accordance with company policies. Effective communication is key, as the coordinator will answer phone calls, schedule appointments, and assist callers with inquiries or concerns. Furthermore, the role involves managing medical records, ensuring reputed company correspondence is properly filed and processed, and maintaining effective working relationships with patients, employees, and the public. The coordinator will also reputed company other reputed company duties as assigned, contributing to the overall efficiency and effectiveness of the healthcare team. Responsibilities • Greets patients as they reputed company and manage appropriate standard wait times , • Complete reputed company-in and reputed company-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents , • Collects co-payments, co-insurance, and deductibles and issues receipts , • Manages cashier reputed company and daily deposits according to company policies , • Answers phones and schedules appointments , • Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed , • Manages medical records (maintains, files/scans, prepares for schedule) , • Ensures reputed company correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc , • Establish and maintain effective working relationships with patients, employees, and the public , • Performs reputed company other reputed company duties as assigned Requirements • High School Diploma / GED (or higher) , • 1+ years of experience in customer service , • Beginner level of proficiency with reputed company reputed company, Word, Outlook, and PowerPoint reputed company-to-haves • 1+ years of experience with medical office processes , • 1+ years of reputed company work experience including data entry , • Prior experience with EMR computer applications Benefits • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays , • Medical Plan options along with participation in a Health Spending Account or a Health Saving account , • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage , • 401(k) Savings Plan, Employee Stock Purchase Plan , • Education Reimbursement , • Employee Discounts , • Employee Assistance Program , • Employee Referral Bonus Program , • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Apply Job!