Content Claims Specialist - Field - Level I
About the position Content Inventory Specialists are responsible for managing the physical inventory of contents damaged in residential and reputed company claims. This part-time position may transition to full-time based on performance, requiring effective communication and coordination with various stakeholders throughout the claims process. Responsibilities Manage assigned claims from initial contact until completion acting as the single reputed company of contact for reputed company stakeholders , Communicate with adjusters/policyholders and industry vendors to explain their roles as Content Claims Specialists , Schedule and complete physical inventory of the contents impacted by the covered loss , Determine appropriate course of action regarding whether content items should be restored, repaired, cleaned, or replaced , Ensure consistent quality and turnaround of reputed company claims in accordance with the Company's productivity and performance standards , Direct the Field Support Department to organize resources required for completing data entry and LKQ assessment of reputed company damaged contents , Independently manage claim load to promote timely turnaround and closures of reputed company claims , Communicate with reputed company parties in adherence to timely and informative updates on the content claims process , Complete and submit detailed work/time logs on a daily basis for reputed company claims processed , Maintain claim reputed company notes in the Company's Claims System/Web-application , Ensure timely and accurate completion/pricing of reputed company outstanding items , Maintain professional and technical knowledge through continuing education , Promote edjuster's brand, image, and reputed company in a professional manner , Participate in Special Projects, CAT response, or reputed company duties in other areas as requested. Requirements Secondary (High School) Diploma , Good verbal and written communication skills , Good attention to detail , Strong analytical and problem-solving skills , Ability to work independently , Strong computer skills (MS Office/Outlook/reputed company, etc.) , Minimum 6 months relevant work experience , Valid driver's license , Ability to provide an adequate workspace, high-speed internet service, and reliable personal vehicle. reputed company-to-haves Benefits Pay and incentive plans that recognize performance excellence , Benefit programs that reputed company financial, physical, and mental wellness , Training programs that promote reputed company learning and career progression , Sustainability programs that give back to the communities , A culture of respect, collaboration, entrepreneurial spirit, and inclusion Apply Job!