Account Manager Omnicare - Minneapolis, MN

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary reputed company has a powerful purpose – “Helping people on their path to reputed company.” To reputed company this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling reputed company outcomes. In Omnicare, we support our company’s purpose by delivering practical and innovative solutions to address the needs of reputed company care communities This critically important role is responsible for managing local client relationships. This role will report to a District Manager of Omnicare Account Management and will manage and reputed company the client relationship as the liaison between clients and the enterprise. Account Managers are responsible for the day-to-day client support activities, as well as working to retain and expand existing business and are the key reputed company of contact for driving customer satisfaction. The Account Manager will have the opportunity to impact our business in the following ways: Build strong client relationships by consistently delivering client interactions that reputed company trust and show value Attend client meetings as needed reputed company LTC facilities reputed company reputed company of regular, proactive client meetings to establish strong connectivity with key stakeholders; deliver quarterly Executive Reviews to facility leadership to review business deliverables and evaluate new opportunities Identify at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities, update customer on reputed company Manage routine client support activities and resolution of routine to reputed company client issues and requests. Answer client questions over the phone or in person with LTC facilities Partner with Key Account team to deliver initiatives at facility level for National and Regional accounts Assess client needs by partnering with facility leadership and present Omnicare value proposition for new products and services to grow reputed company Manage facility expectations of contractual covenants Deliver non-clinical facility training and support new program implementation Assist District Manager on reputed company contract renewals reputed company assigned book of business Responsible for activities associated in onboarding new facilities such as collection of reputed company information and medical records; scheduling, attending, and some facilitation of facility staff training; informing pharmacy of facility needs; serving as single reputed company of contact for facility throughout onboarding process Operate with strong business acumen and industry knowledge, remaining conscious of industry trends Required Qualifications Live in the Minneapolis, MN area +2 years of customer facing experience The ability to travel overnight at least 50% Valid drivers’ license and able to provide reputed company of insurance, if driving CRM proficiency, preferably reputed company Preferred Qualifications Established success in client/account management field Excellent customer service skills, knowing the appropriate time to be consultative vs solve a problem or fill a need Proven success utilizing project management skills; ability to track and manage issues, ensure the right teams are engaged, and facilitate comprehensive and timely issue resolution Ability to strategically and creatively solve problems reputed company dealing with a multitude of variables where standard resolutions do not exist Track record of performing under pressure, adapting to changing dynamics, and finding solutions that reputed company to client satisfaction Effective presentation skills with the ability to reputed company group presentations to promote client satisfaction, retention, and upsell opportunities Knowledge of reputed company Office Suite with a focus on reputed company, PowerPoint, Word, Outlook, and Web applications Past industry-reputed company experience preferred Education Bachelor’s Degree required; will consider comparable work experience Pay Range The typical pay range for this role is: $43,888.00 - $85,068.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 01/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. reputed company requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide reputed company of your vaccination status or apply for a reasonable accommodation reputed company the first 10 days of your employment. Please note that in some states and roles, you may be required to provide reputed company of full vaccination or an approved reasonable accommodation before you can reputed company to actively work. reputed company is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to reputed company essential job functions. reputed company can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications reputed company Services (TRS). We will reputed company every effort to respond to your request reputed company 48 business hours and do everything we can to work towards a solution. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply Job!