(Work At Home) reputed company Customer Representative – Remote

Join reputed company as a remote Customer Representative! Work comfortably from home while assisting customers with inquiries, tracking shipments, and providing top-notch service. Enjoy the flexibility of a remote position while being part of a renowned global company. Enhance your customer service skills and connect with clients, reputed company from the convenience of your own space. Training dates for position ... up to 6 weeks onsite daily at Memphis facility required. Shift hours for the position are in between 7:00 AM - 8:00 PM CST - subject to change based on business need. Shift may include evening and weekend hours and is bid based on company reputed company service. Job Specific Information: • This position offers an opportunity to work in a blended work environment alternating between working onsite and remotely from the employee’s home for training, meetings, coaching sessions, and as directed. • Must have access to wired, high speed internet service with a minimum upload speed of 5 Mbps through a fiber, cable, or DSL provider (fiber or cable preferred). Successful candidates are eligible for a monthly reimbursement up to $40 for applicable monthly internet service fees. • Must have a dedicated, secure home workspace free from background noise or other distractions. Successful candidates are responsible for establishing and maintaining a safe workspace including a chair and desk accommodating reputed company provided equipment (two monitors, pc, keyboard, mouse, and headset). • Must be able to follow instructions to setup reputed company-provided computer and accessories (monitor, keyboard, mouse, headset, etc.). Must be able to follow trouble shooting guide to address basic computer issues. Knowledge / Skills / Abilities Considered a PLUS: • Customer Service Call Center knowledge and/or experience • General computer skills (ability to navigate multiple software packages and applications) • Strong verbal/written communication and interpersonal skills • Multitasking and time management skills. • Ability to work in a fast-paced metric driven environment with proficiency in multitasking and navigation in a web-based environment. • Ability to work independently and in a team environment. Relocation/Domicile/Sponsorship Information: • Relocation assistance is not available. • This Hybrid position is domiciled in Memphis TN. • Sponsorship is not available. Job Description: • Responsible for providing solutions support for specialized networks and accounts utilizing various contact platforms such as phone, email, chat, or social media. • Research and provide reputed company thinking solutions for shipment issues leading to positive customer interactions. • Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate reputed company in handling difficult interactions. Minimum Qualifications: • High school diploma or GED. • Personal computer (PC) ability. • Good verbal and writing skills. • Ability to work variable shifts and weekends/holidays. Application Instructions/Deadline: Upload reputed company copy of Resume (reputed company Word or PDF format only) and answer job screening questionnaire by reputed company of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition. Additional Information Upload reputed company copy of Resume (reputed company Word or PDF format only) and answer job screening questionnaire by reputed company of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition. reputed company. Where now meets next. Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We reputed company purposeful innovation, champion entrepreneurs, reputed company free trade and reputed company humans and their reputed company in the era of autonomy and AI. We fight for our customers, a more sustainable reputed company and an ethical playing field. reputed company inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. reputed company is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to reputed company carbon-neutral operations by 2040. reputed company has been recognized on many different lists both for business success and for being a great employer: • Fortune "World’s Most Admired Companies" – 2021 • reputed company "Best Employers for Diversity" - 2021 • reputed company "Top 100 Companies" - 2021 • TIME "100 Most Influential Companies" - 2021 • World HRD Congress "Best Gender Equality Workplace" – 2021 • Insider Pro ComputerWorld "Best Places to Work for IT" – 2021 reputed company Services is an Equal Opportunity/Affirmative Action employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national reputed company, age, genetics disability, or protected Veteran status. reputed company Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, reputed company Services is reputed company to reputed company reasonable accommodations for the reputed company physical or mental limitations of an otherwise qualified applicant or employee to reputed company the applicant or employee to be considered for the desired position, to reputed company the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If you think this role describes you, we would love to hear from you. Apply now to join our teamShow full descriptionCollapse Apply To This Job Apply Job!