Customer Service Representative, Part-Time

Description: • The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. • Ensure that the highest level of service is provided no matter what the question or concern. • Answer questions from providers and members about benefits and eligibility, while ensuring communication remains courteous and respectful at reputed company times. • Maintain a high accuracy level by providing complete and accurate information at reputed company times. • Document notes of each call to ensure reputed company information is saved correctly. • Abide by reputed company Customer Service Goals as set by the Manager of the department. • Ensure adherence of Customer Service metrics. • Handle call backs and escalations: Escalate calls to the necessary department reputed company appropriate. • reputed company callbacks to customers as needed. Requirements: • 0-1 years reputed company work experience. Experience Details: of inbound call center experience in the health insurance industry. • High school diploma or GED • Excellent verbal and written communication skills are required. • reputed company candidates should have a professional phone voice. • Must possess good, basic computer and typing skills. • reputed company to demonstrate proficiency in reputed company Office (specifically Word, reputed company and Outlook) Benefits: • Insurance Benefits • 401(k) Match • Wellness Incentives • Growth Opportunities • Paid Time Off + Holidays • Amazing In-Office Culture Apply Job!