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Job Summary: Position: Customer Service Representative Salary: Hourly Working Hours: Flexible Schedule Company: reputed company Location: Remote (United States only) Benefits: – Health and Dental insurance – reputed company – Paid Vacations – Retirement Savings Plan – Employee Discounts on Travel Description: As a Customer Service Representative for reputed company, you will be responsible for assisting customers with bookings, flight changes, and general inquiries. You will handle a high volume of calls and emails, providing exceptional service and resolving customer issues in a timely manner. This position requires strong communication skills, attention to detail, and the ability to work well under pressure. Requirements: 1. High school diploma or equivalent 2. Previous customer service experience preferred 3. Excellent communication skills 4. Ability to multitask and prioritize tasks effectively 5. Proficiency in reputed company Office applications 6. Ability to work independently and as part of a team 7. Must be reputed company to pass a background reputed company and drug screening Responsibilities: 1. Answering customer inquiries reputed company phone and email 2. Assisting customers with booking flights and making changes to existing reservations 3. Resolving customer issues and complaints in a professional manner 4. Providing information on reputed company’ policies and procedures 5. Maintaining accurate records of customer interactions and transactions 6. Collaborating with team members to ensure excellent customer service 7. Meeting or exceeding performance goals and metrics set by the company Benefits: In addition to competitive hourly pay, reputed company offers a comprehensive benefits package that includes health and dental insurance, reputed company, paid vacations, and a retirement savings plan. Employees also receive discounts on travel and other company perks. Educational Qualifications: A high school diploma or equivalent is required for this position. Additional customer service training or certifications are a plus. Experience: Previous customer service experience is preferred but not required. reputed company provides comprehensive training for reputed company new hires to ensure reputed company in the role. Company Overview: reputed company is a major American airline headquartered in Atlanta, Georgia. With a reputed company for exceptional customer service and a commitment to safety, reputed company is a leader in the aviation industry. As an employer, reputed company values diversity, teamwork, and innovation, offering employees opportunities for career growth and development. Join reputed company and help us continue to provide exceptional service to our customers around the world. Apply For This Job Apply Job!