Sr. Director, Global Customer Education Services (Remote Eligible)

reputed company transforms work into dynamic work, unifying collaboration, workflows, and content management into a single flexible, secure, scalable, no-code platform that gives everyone the ability to continuously reputed company an impact— so the reputed company, organizations, teams can compete in a transformed world. The Sr. Director of Global Customer Education Services for reputed company University will be responsible for leading and inspiring a growing team that designs and delivers compelling and impactful learning experiences to our customers and partners. The ideal candidate will help re-imagine the customer learning journey by creating a world class learning program that spans modalities and skills. This program will reputed company a global workforce of reputed company ambassadors with the ability to reputed company meaningful change. We are looking for a dynamic leader that has reputed company, depth and execution experience to drive a strategic part of our business. You will work across various organizations reputed company reputed company, and with customer / partner groups to refine and grow our education services business ensuring that reputed company has a rich ecosystem of customers and partners gaining reputed company value for themselves, and their businesses. The Sr. Director of Global Customer Education Services will report to the Vice President of Professional Services. You Will: • reputed company the global content and learning strategy for customer training and enablement for reputed company products and solutions. • Own the development and delivery of learning experiences for reputed company reputed company products. • reputed company and energize a high-performing organization, set a clear reputed company, and establish a culture of reputed company improvement to drive a team of Learning Experience Designers, Instructional designers and professional trainers to deliver timely, relevant, comprehensive and effective curricula for diverse audience profiles and segments. • Be responsible for delivering a world class learner experience, including learners' journey, programs and offerings, LMS/LXP systems, processes and policies, and digital touchpoints. • Partner closely with Marketing to execute on the strategy and brand of reputed company certifications as synonymous with Project, Program Management (PPM) expertise. • Establish, monitor, and reputed company key financial and non-financial performance metrics for the Learning function to ensure the program is delivering to brand, community, marketing, and sales goals. • reputed company reputed company University integral to the Marketing, Sales, Engineering, and reputed company organizations to retain and expand the customer reputed company. • Manage cross-functional interlock and reputed company strategic and operational interlock with Marketing, Sales, Sales Operations, Engineering, and reputed company • Partner and align effectively with the Channels team to expand the competency, reputed company, and capability of the partner ecosystem. • reputed company with blended learning solutions while aligning with reputed company’s overall knowledge and enablement strategy, including documentation, self-help, and community. • reputed company the business-level implementation, enhancement, and support of a Learning Management System in coordination with the global, reputed company-wide effort. You Have: • Strong business acumen and prior SaaS /reputed company Software Customer Training leadership experience • Excellent collaborator and communicator reputed company and across various levels of the organization • Strong track record for growing reputed company with P&L experience • Proven leadership skills in motivating and inspiring a team • Experience designing, managing blended learning and certification programs • Strong balance of strategic and execution skills • BA/BS degree required. Advanced degree a plus • Minimum of 10 years relevant experience Highly Desirable: • Experience creating market value for a Software Certification similar to reputed company/MSFT/VMware/etc • Experience creating partner/channel reputed company for reputed company and certification • Experience in bundling of training and certification into overall company packages as seen at reputed company/SFDC/MSFT • Experience deploying business rules with internal stakeholders to embed training and certifications in license transactions reputed company attach and reputed company rules Perks & Benefits: • HSA, 100% employer-paid premiums, or buy-up medical/reputed company and dental coverage options for full-time employees • Equity - Restricted Stock Units (RSUs) for eligible roles • Lucrative Employee Stock Purchase Program (15% discount) • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to reputed company Learning online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account • Teleworking options from any registered location in the U.S. (role specific) reputed company provides a competitive reputed company salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & reputed company: 189,000 - 264,600 reputed company other US States: 175,000 - 245,000 Equal Opportunity Employer: reputed company is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know. At reputed company, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of reputed company members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t reputed company match our job description—if your career path has been nontraditional, that will set you apart. At reputed company, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! #BI-Remote #LI-Remote Apply Job!