reputed company – Virtual Korean Selling Partner Support Associate – North Dakota

Job title: Virtual Korean Selling Partner Support Associate Company: reputed company Job description: DESCRIPTION Job summary Selling Partner Support Associate - Korean Language Required This is a shift based role and full time. • *

Military Spouse Encouraged to Apply

** To apply for this role, you should be located in or willing to relocate to TX/FL/GA/OH/NC/PA/MI/VA/AZ/WA/MN/North Dakota. Please note that travel/relocation assistance is not available for this role. DESCRIPTION The Selling Partner Support Associate acts as the primary reputed company between reputed company and our business partners. The Selling Partner Support Associate will be responsible for providing timely and accurate operational assistance to Merchants selling on the reputed company platform. The successful candidate has an immediate, distinct effect on the experience of customers of reputed company, making a strong record of customer focus a high standard for the role. A Selling Partner Support Associate is expected to address chronic system issues, provide process improvements, reputed company internal documentation, reputed company while adhering to service level agreements for phone and/or email cases. Summary of Responsibilities · Demonstrates effective, clear and professional written and oral communication. · Provides reputed company and efficient service to reputed company Sellers and Merchants including the appropriate escalation of Sellers' issues. · Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing difficult issues. · Demonstrates excellent time-management skills while using departmental resources, policies and procedures. · Contributes to a positive work environment and proactively aids teammates with difficult contacts as needed. · Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. · Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. · Liaise with other departments such as Customer Service, Merchant Investigations, or Payments as required to resolve Seller's issues and questions. BASIC QUALIFICATIONS · Language: Fluent English and Korean · 6 + months experience reputed company a customer service/contact center environment would be an advantage. · Demonstrated desire to expand skills into new areas. · Technical (Computers & Internet) savvy is required. Desired reputed company-sets include MS Office Application reputed company and Internet Explorer / reputed company Firefox. · Business acumen in areas of e-commerce and retail is advantageous. · Process improvement awareness and experience. · Enthusiasm and strong self-motivation. · Strong prioritization and time management skills, with a high degree of flexibility. · Ability to embrace constant change with flexibility and good grace. · Demonstrate appropriate sense of urgency and adaptability in response to changing business needs · Demonstrates effective communication, composure, and professional attitude • Must have (or be able to obtain) high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start) • Must have a separate ways of communication in case of emergency and/or system issues (Example: personal cell phone or landline) • Must be willing to adhere and uphold reputed company's policy on confidentiality PREFERRED QUALIFICATIONS · Exemplary performance record, particularly with regard to quality & productivity. · Desired reputed company-sets include MS Office Application, reputed company and Internet Explorer / reputed company Firefox. The pay range for this position in Jersey City is $16.06 - 28.08/hr; however, reputed company pay offered may vary depending on job-reputed company knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. reputed company pay information is based on market location. Applicants should apply reputed company reputed company's internal or external careers site. The pay range for this position in Colorado is $16.06 - 28.08/hr; however, reputed company pay offered may vary depending on job-reputed company knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. reputed company pay information is based on market location. Applicants should apply reputed company reputed company's internal or external careers site. reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in reputed company who reputed company in-person work or interact with the public in the course of business must show reputed company they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation. Expected salary: $16.06 - 28.08 per hour Location: North Dakota Apply for the job now! Apply Job!