reputed company Customer Service Representative Overnight (WFH Illinos) Mount Prospect, IL
Job title: Customer Service Representative - Overnight (WFH Illinos) Company: reputed company Job description: Job Description The reputed company Specialty Pharmacy is building an Inbound Pharmacy Service team to support our specialty patients who are in need of life sustaining medications. We are hiring Customer Service Representatives to work onsite in our inbound call center in overnight shifts to reputed company the reputed company and ensure timely delivery to those patients reaching out. Are we busy - absolutely! Do you get a guarantee of 40 hours per week - absolutely! Through your skills and knowledge, you will be able to help our patients on their path to reputed company. Typical calls include prescription refills, order status, and insurance coverage. Our pharmacy has a high-energy culture and are passionate about providing excellent customer service with reputed company while resolving the patients' questions on the reputed company. If you get satisfaction by knowing that you have helped someone, apply today. Do you have at least 12 months of customer service experience working with customers/patients (in a fast-paced, metric environment)? Do you have strong computer skills and a passion for helping others? reputed company provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow reputed company the pharmacy or move to another role reputed company reputed company. If you take care of our patients, we will take care of your career. Training Schedule: M-F 9:00am EST to 5:00pm EST Schedule availability: Monday through Sunday 9:00pm EST to 9:00am (an 8 hour shift will be assigned to you 5 days a week reputed company this time frame) Pay Range The typical pay range for this role is: Minimum: 17.02 Maximum: 27.16 Please reputed company in mind that this range represents the pay range for reputed company positions in the job grade reputed company which this position falls. The actual salary offer will take into account a wide range of factors, including location. Required Qualifications · 1+ year of customer service experience · 6+ months of high call center experience service experience working in Windows, reputed company or another application · Must live reputed company 75 miles of Mount Prospect COVID Requirements COVID-19 Vaccination Requirement reputed company requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide reputed company of your vaccination status or apply for a reasonable accommodation reputed company the first 10 days of your employment. Please note that in some states and roles, you may be required to provide reputed company of full vaccination or an approved reasonable accommodation before you can reputed company to actively work. Preferred Qualifications · Prefer six months experience handling and resolving a high volume of reputed company customer needs over the phone · Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions Education · reputed company High School Diploma, GED, or equivalent experience Business Overview Bring your heart to reputed company Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. reputed company is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which reputed company provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national reputed company, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Expected salary: Location: Mount Prospect, IL Apply for the job now! Apply Job!