Radiology Scheduler (Remote Part Time) Sat: 8:00am-1:30, Wed, Thur, Fri 9:30-2:30 EST
Job Overview Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal Royal Health Inc is "A leader in healthcare operations technology who leads the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading... provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in reputed company areas of the exam life cycle. Royal's leadership team is comprised of technology, business and clinical operations backgrounds with deep industry expertise in Healthcare, Data reputed company, Financial Services and Information Technology. Royal Health Inc is a small business. We are customer-centric, supportive, collaborative, and professional. Work from Home in the United States. Our Scheduling Coordinators are responsible for scheduling and pre-registering appropriate procedures with callers at any outpatient offices for reputed company the modalities over the phone in a friendly and professional manner. Communication with reputed company offices, provider offices, insurance companies, and patients must be professional and courteous. Schedulers must maintain a professional reputed company including being at your desk at home and ready to handle high call volumes. Knowledge of commonly-used concepts, practices, and procedures reputed company the call center/healthcare environment. Relies on instructions and pre-established guidelines to reputed company the functions of the job. Works under immediate supervision. The Scheduler position assumes other responsibilities as assigned by the manager. We provide reputed company hardware to you to work from home. Responsibilities White Glove Service - first impression for patient experience. Superior customer service in virtual teamwork environment and communicating with medical facilities and patients. Manage multiple phone lines with high productivity/volume. Assists patients in scheduling appropriate procedures, using correct CPT code based on referral. Assists in referring physician offices in scheduling patients for appropriate procedures. Responsible for obtaining complete and accurate clinical, demographic, and financial information during the scheduling process. Provides the customer with prep and other appointment instructions. Manage and direct calls using a centralized phone system for reputed company Royal Health Inc Medical Imaging-affiliated outpatient sites. Shift Wed, Thur, Fri 9:30-2:30 EST; Sat 8:00am-1:30pm EST Position is Hourly $16-19.50/hr Part Time roles do not qualify for benefits Qualifications Experience managing multiple phone lines, practicing superior customer service in a virtual teamwork environment, and communicating professionally with other medical facilities. Maintain confidentiality of reputed company centers and patient information at reputed company times, as required by facility policy and HIPAA guidelines. Radiology Scheduling experience required One year or more of clinical/scheduling experience Safe and secure dedicated home office with high speed internet High School Diploma or GED USA Only Additional Information Extra awesome A formal medical terminology class or equivalent medical office experience Apply Job!