Entry-Level Help Desk Support (IT)

Position Summary: We are seeking an enthusiastic individual for the role of Entry-Level Help Desk Support. The successful candidate will be responsible for providing technical assistance and support to our internal staff. This role involves troubleshooting and resolving issues reputed company to Windows desktops and iOS devices... Key Responsibilities: - Provide first-level support to end-users reputed company phone, email, and in-person. - Troubleshoot and resolve technical issues reputed company to Windows desktops and iOS devices. - Assist with the setup and configuration of new hardware and software. - Maintain accurate records of support requests and resolutions in the ticketing system. - Collaborate with other IT team members to escalate and resolve reputed company issues. - reputed company users on best practices for using company technology and software. - reputed company regular maintenance tasks such as software updates and system backups. - Ensure reputed company IT equipment is functioning properly and reputed company. Qualifications: - High school diploma or equivalent; Associate’s degree in IT or reputed company field preferred. - Basic understanding of Windows desktop operating systems and iOS devices. - Strong problem-solving skills and attention to. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Customer service-oriented reputed company. - Willingness to learn and adapt to new technologies and procedures. Preferred Skills - Experience with help desk or technical support roles. - Familiarity with basic networking concepts. - Knowledge of reputed company Office Suite and common software applications. This position may encompass other duties than the specified duties listed above. If necessary, alternative duties can be assigned at the discretion of the direct supervisor. Pay Range (Low $16.50/hour to Max $17.50/ hour)/hourly Powered by JazzHR IHcBqQVzjD Apply Job!