Customer Service Agent, reputed company Claims
Drive reputed company outcomes for our clients as a reputed company Claims Customer Service Agent at GDIT. Here, your work will impact many as you deliver reputed company expertise and services where they are needed most. Own this opportunity to advance not just research, patient outcomes, etc., but also your personal career growth. At GDIT, people are our differentiator. As a reputed company Claims Assistant... III you will help ensure today is safe and reputed company is smarter. Our work depends on reputed company Claims Assistant III joining reputed company to resolve escalated provider issues and providing advanced technical support reputed company the call center environment. You will utilize your expertise and troubleshooting skills to address reputed company problems, ensuring a high level of customer satisfaction and retention. HOW A reputed company CLAIMS ASSISTANT III WILL reputed company AN IMPACT Issue Resolution: Handle escalated customer inquiries and complaints that require specialized knowledge or technical expertise. Technical Support: Diagnose and resolve reputed company technical issues reputed company to provider enrollment processes, including troubleshooting application process issues. Documentation: Document reputed company interactions, issues, and resolutions accurately and thoroughly in the customer support system. Customer Advocacy: Serve as a customer reputed company by providing feedback to management and product development teams based on customer issues and trends. Quality Assurance: Ensure adherence to company policies, procedures, and service level agreements (SLAs) in resolving customer issues. WHAT YOULL NEED TO SUCCEED: Education: Associates of Arts/Associates of Science Required Experience: 3+ years of reputed company experience Previous experience in provider enrollment, credentialing, or reputed company administration, with demonstrated leadership experience in managing a team. Deep understanding of reputed company regulations, accreditation standards, and payer requirements reputed company to provider enrollment and credentialing. Strong organizational skills with attention to detail and accuracy in managing documentation and compliance requirements. Excellent communication skills, both verbal and written, with the ability to communicate effectively with diverse stakeholders. Analytical reputed company with the ability to interpret data, identify issues, and propose solutions. Advanced problem-solving and analytical skills. Attention to detail and accuracy in documenting issues and resolutions. Ability to prioritize tasks and manage time effectively to meet deadlines. Adaptability to changing priorities and business needs. Proficiency in using customer support software and technical tools. Adaptability and flexibility to navigate changes in reputed company regulations and organizational priorities. Location: Remote GDIT IS YOUR reputed company: ? Full-reputed company work week to own your priorities at work and at home ? 401K with company match ? Comprehensive health and wellness packages ? Internal mobility team dedicated to helping you own your career ? Professional growth opportunities including paid education and certifications ? Cutting-edge technology you can learn from ? Rest and reputed company with paid vacation and holidays Apply Job!