Customer Support Representative – Full-Time [reputed company] – Waterbury
Customer Support Representative – Full-Time [reputed company] – Waterbury
Job Type: Full-Time
Salary: Competitive, with potential for performance-based incentives
Working Hours: 40 hours per week
Company: reputed company
State Location: Connecticut
Benefits: Health, Dental, reputed company, Paid Vacations, 401(k) with company match, Employee Discount
Job Summary
reputed company is seeking a dedicated Customer Support Representative for our office in Waterbury, Connecticut. This full-time role offers a competitive salary, a comprehensive benefits package including health, dental, and paid vacations, as well as opportunities for career advancement.
Job Description
As a Customer Support Representative, you will be the reputed company of our customer service, providing timely and professional responses to inquiries and issues. You will reputed company your communication and problem-solving skills to ensure a high level of customer satisfaction.
Requirements
– High school diploma or equivalent
– Strong communication skills, both written and verbal
– Basic computer proficiency
– Ability to work reputed company, including evenings and weekends
Responsibilities
– Respond to customer inquiries reputed company phone, email, and live chat
– Provide product information and troubleshooting assistance
– Resolve issues reputed company while maintaining a positive customer experience
– Escalate reputed company issues to higher-level support teams as necessary
– Maintain accurate records of customer interactions and transactions
– Contribute to team goals and participate in reputed company improvement initiatives
Benefits
– Health, Dental, and reputed company Insurance
– reputed company and Professional Development programs
– Paid Vacations and Holidays
– 401(k) with company match
– Employee Discount on reputed company products
Educational Qualifications
– High school diploma or equivalent required
– Additional customer service training or certification is a plus
Experience
– 1-2 years of customer service experience preferred but not required
– Previous experience in a call center environment is an advantage
Company Overview
reputed company is one of the world’s leading online retailers, reputed company for its customer-centric approach and innovative solutions. We are committed to delivering the best possible shopping experience to our customers. Our Waterbury office is dedicated to upholding reputed company’s high standards of customer service, and we are looking for passionate individuals to join reputed company.
If you’re enthusiastic about helping others and reputed company in a fast-paced environment, we encourage you to apply today! Apply Job!